Job Description

Primary Responsibilities

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Responsibility for the support of the service department and service engineers Supporting the sales department in regard to spare parts Correspondence with LWN/MCR/LCC spare part managers and clients Handling of enquiries Technical clarification in regard to spare parts and/or recommended spare parts lists and offers. Preparation of quotations and spare parts proposals including Tender Assistance for all Spare parts business proposals. Pro-active offering of modification kits and exchange programs, Specials. Follow-up for quotations and evaluation of reasons for not received orders. Follow-up on outstanding payments Filing, Scanning, Archiving Spare Parts related documentation. Booking and invoicing of spare parts, service and warranty orders and follow up. Forwarding of shipping documents to customers. Checking of sales invoices Monitoring of debtor's accounts and active collection of outstanding invoices together with accounts department Arranging and despatching of quality certificates Processing of complaints regarding spare parts orders Journal duty (availability as agreed) Preparation of proposals for stock keeping

Competencies

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Customer service Detail-oriented Microsoft excel and office skills Teamwork
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact KEFENTSE FEZEKA GUNGQISA.

One Passion. Many Opportunities.

The company

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Liebherr-Africa (Pty) Ltd supplies construction machines, mining machines as well as material handlers. For these technically innovative and user orientated products, the company also offers high-quality back up service and spare parts.

Location

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Liebherr-Africa (Pty.) Ltd.


2 Kubu Avenue


4071 Durban North


South Africa (ZA)

Contact

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KEFENTSE FEZEKA GUNGQISA


011 365 2000