Providing superior service to internal and external clients. Selling value added products to retain existing clients and attract new business for the organisation.
Responsibilities
Upselling a variety of products to existing clients
Maintaining quality standards in line with King Price's values
Assisting with client queries and updates
Requirements
Matric or matric equivalent (essential)
RE5 (essential)
Full FAIS Qualification (advantageous)
Previous call centre experience, preferably in client care and/or sales environments (essential)
Excellent product knowledge
Skills and Attributions
Live the King Price values
Excellent attention to detail and quality oriented
Strong problem-solving, decision-making and objection handling skills
Deadline and results driven
Ability to cooperate and communicate with all levels of management and with external clients
Strong people skills and client-oriented
Team player
Show traits of resilience, integrity, ambition and passion
Work well under pressure
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