Job Description

Job Title: Outbound Calling CoordinatorLocation: Remote (Ability to work within specified time zones as needed)Work Schedule: Flexible based on employers needs, typically Monday to Friday.Company Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.Position OverviewWe are seeking a Cold Calling Specialist / Appointment Setter to join our team. The ideal candidate is an excellent communicator, highly organized, and resilient, with a strong ability to engage prospects over the phone. You will be responsible for making high-volume outbound calls, introducing products or services, qualifying leads, and setting up appointments for the sales team. Success in this role requires persistence, confidence, and a results-driven mindset.Key Responsibilities

• Outbound Cold Calling & Lead Engagement

Conduct high-volume outbound calls (B2B or B2C) to potential clients using a structured call list.Introduce products and services, build rapport, and engage with prospects professionally.Ask relevant questions to qualify prospects and identify potential sales opportunities.Use scripts effectively while maintaining a natural and engaging conversation.

• Appointment Setting & Lead Qualification

Set qualified appointments for the sales team, ensuring they meet target criteria.Maintain accurate notes in the CRM regarding prospect interactions.Follow up with leads who have shown interest but have not yet committed.Overcome objections professionally and pivot conversations toward value-driven solutions.

• CRM Management & Reporting

Log all interactions in the CRM (HubSpot, Salesforce, Apollo, etc.), ensuring detailed record-keeping.Update and maintain lead data, call status, and appointment schedules.Monitor and track conversion rates, call effectiveness, and set appointment goals.Provide feedback on successful scripts and identify opportunities for improvement.Qualifications1+ years of experience in outbound cold calling, telemarketing, or appointment setting.Fluent English with excellent verbal communication skills, minimal to no accent.Experience using dialers, phone systems, and CRM software (Salesforce, HubSpot, Apollo, etc.).Strong negotiation and objection-handling skills with a persuasive and confident approach.Ability to work in a fast-paced, goal-driven environment while maintaining professionalism.Highly organized and detail-oriented, ensuring accurate data tracking in the CRM.Resilient, self-motivated, and able to handle rejection positively.Nice to HavesPrevious experience in B2B or B2C sales, lead generation, or telemarketing.Experience using LinkedIn Sales Navigator, email outreach automation, and prospecting tools.Spanish fluency (preferred for LATAM-based clients).Prior experience in technology, SaaS, financial services, or real estate industries.Only candidates who achieve an 80% or higher score on assessments will be considered.

Sagan Recruitment