Job Description

Location:

Cape Town

Employment Type:

Full-Time

Company:

Hatrick Clothing / Vecchio

We're looking for a

detail-oriented, organised and proactive

Order & Systems Coordinator

to support our order management process and help ensure our internal systems (primarily Monday.com) reflect accurate, real-time information.

This role is central to how we manage the flow of information between our

sales team

,

production

, and

customer delivery

-- so an understanding of how garments are made, and what it takes to deliver quality clothing on time, is essential.

Key Responsibilities:

Order Entry & Tracking:

Capture and manage customer orders from the sales team on Monday.com
Ensure all relevant production details (sizes, styles, quantities, due dates) are reflected accurately

Workflow Management:

Follow orders through the full production process -- from job card / cut sheet stage to delivery
Flag delays, update timelines, and ensure smooth handovers between departments

System Coordination:

Maintain Monday.com boards and basic workflows
Coordinate with outsourced developers to flag technical issues or suggest improvements (no coding required)

Reporting:

Generate weekly summaries of outstanding orders, production status, and upcoming deadlines

Communication:

Liaise with sales, production, and logistics teams
Help ensure our systems support both internal operations and external customer expectations

What We're Looking For:

Strong attention to detail and ability to follow through on tasks Previous admin, operations, or order processing experience Comfortable using tools like Monday.com (or willing to learn quickly) Interest in garment production and how cut sheets/job cards feed into final product delivery Good communication skills - this role requires regular interaction with internal teams and a clear understanding that we are a

customer-facing business

A proactive mindset and willingness to improve systems and flag inefficiencies
Job Type: Full-time

Work Location: In person