Operations & Patient Support Coordinator
GP, ZA, South Africa
Job Description
Our Client helps people regain control of their health through functional testing and personalised nutrition. Their mission is to bring clarity and hope to those who have been failed by conventional medicine. They specialise in supporting individuals with gut health issues, IBS, and SIBO, combining scientific precision with genuine care.
Our Client is a small, purpose-driven team seeking a highly organised
Operations & Patient Support Coordinator
to streamline internal systems and support patients with empathy and efficiency. The successful candidate will play a key role in improving operational processes during the transition to a new healthcare management platform and will serve as a trusted first point of contact for clients.#
Key Responsibilities
System Transition & Operations
+ Support and coordinate our move to a new healthcare management platform
+ Maintain data integrity and ensure a smooth process for the team and patients
+ Identify and implement process improvements to enhance efficiency
Patient Support
+ Manage patient communication via email and phone
+ Coordinate test orders, results delivery, and appointments
+ Provide clear, compassionate assistance to clients navigating health challenges
#
Requirements
Proven
administrative and customer service
experience Strongorganisation and attention to detail
Excellentwritten and verbal communication
skillsTech-savvy
and comfortable learning new systems Ability to multitask calmly and work independentlyBonus Skills:
Experience in
project management
orsystem implementation
Background inhealthcare, wellness, or nutrition
Familiarity withCRM or practice management software
#
Why Join Us
This is more than just a job -- it's an opportunity to make a genuine impact. In this role, you'll help people find clarity, relief, and hope while contributing to how
our client
grows and operates.
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Job Detail
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Job IdJD1551872
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGP, ZA, South Africa
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EducationNot mentioned