Job Description

Our client, a large FMCG manufacturer in the Western Cape, would like to appoint a suitable candidate to the role of Operations Manager at their plant in the northern suburbs of Cape Town. The purpose of the role is to manage the operational and commercial processes of the division, manage human resources and to ensure health and safety, environmental, food safety, quality and sustainability compliance.
Key Functions
Operational efficiency

• Ensure smooth day to day operations of division. Coordinate different departments - Laboratory, Operations, Sales, Logistics, Maintenance
• Meet daily with operations team and discuss stock levels, customer orders, daily schedule and possible non-conformances
• Finalize and submit month-end stock and transfer opening stocks to new month stock sheet
• Monitor and investigate all stock variances
• Manage and limit wastage
• Ensure good housekeeping and hygiene standards are maintained by monthly plant inspections
• Manage service providers

Efficient scheduling & Daily Logistics

• Daily planning meetings with staff and handovers
• Maximize vehicle usage and limit standing time and washing.
• Limit driver working hours through scheduling and communication
• Manage the boiler operator

Communication with all customers and suppliers

• Daily communication with customers and adhere to customer SLA's
• Update Planning schedules daily and communicate changes to Finance
• Daily communication with suppliers to maintain efficient stock levels and acceptable offloading and standing time
• Inform suppliers and GM of quality issues in writing

Financial performance

• Management and maintain divisional expense budget
• Approve all purchase orders
• Oversee the compilation of and the analysis of financial information to prepare financial statements including monthly and annual accounts
• Ensure financial records are maintained in compliance with accepted policies and procedures

Environmental compliance (ISO14001)

• Comply with policies and procedures for environment management
• Monitor water usage and minimize waste

Food safety compliance (ISO22000)

• Maintain, verify and update a food safety management system
• Monthly/Quarterly verification of CCPs; OPRPs and PRPs
• Schedule annual certification audits, assist auditors during audits and maintain certification
• Conduct annual contractor hygiene training
• Monitor yard stock levels and ensure maximum number of flowbins and drums are not exceeded
• Manage waste water and sludge levels and schedule removal
• Ensure good housekeeping standards are maintained by daily plant inspections

Quality compliance (ISO9001)

• Ensure all products comply to South African regulations (Act 36 of 1947), especially in terms of inclusions of specific raw materials
• Maintain, verify and update all documents required for optimum operation of division (ISO 9001 compliance)
• Assist in annual customer audits and ensure customer satisfaction
• Formulate all blended products. Ensure change control procedure is followed and communicate changes to necessary parties

Sustainability compliance (ISCC)

• Maintain, verify and update a ISCC sustainability management system
• Schedule annual certification audits, assist auditors during audits and maintain certification
• Verify ISCC required documentation
• Calculate and submit ISCC mass balance reports

Human resources

• Lead and manage the team effectively
• Monthly training, bi-annual performance reviews
• Monitor and submit hours and incentive bonuses monthly
• Recruitment and induction of new employees

Capturing of daily stock movement

• Capture all stock movements immediately after it took place
• Verify weights by comparing internal weighbridge, external weighbridges and dips
• Monitor and investigate all stock variances immediately
• Finalize month-end stock and transfer opening stocks to new month stock sheet by the end of the first day of the new month
• Ensure timely and accurate instructions and blends

Document verification

• Ensure GRV's and GDN's for all raw materials and products are completed correctly, including product codes
• Ensure correct weighing of all loads of raw materials coming in and product going out

Health and Safety

• Participate in safety forums
• Comply with safety policies and procedures

Key Requirements

• Grade 12 or equivalent
• Knowledge of FSSC and Quality systems and standards will be an advantage.
• Knowledge of health and safety standards and compliance will be an advantage.
• Basic knowledge of business, finance and management principles will be an advantage.
• Knowledge of Human Resource principles and practices will be an advantage.
• SAP Experience is essential.
• Service delivery orientated
• Excellent communication skills
• Excellent critical thinking and problem-solving skills

For more information please contact:
Kerry Richmond