Job Description

A leading global logistics and supply chain solutions provider is seeking an experienced Operations Manager to lead and grow its Contract Logistics operations in South Africa.
This role is ideal for a commercially strong logistics leader who thrives in operational excellence, team development, and business growth.
Role Purpose
You will be responsible for the full operational and financial performance of allocated logistics sites, including warehouse operations, administrative functions, systems, and customer service. The role also focuses on business development, strategic planning, and team leadership to drive long-term growth and service excellence.
Key Responsibilities
Operations & Performance Management
Lead overall site performance across warehouse, office, and systems operations
Plan, organise, and control daily warehouse and administrative activities
Ensure achievement of targets related to cost, productivity, service, and profitability
Oversee the implementation and optimisation of Warehouse Management Systems (WMS)
Maintain compliance with operational procedures, safety, and regulatory standards
Leadership & People Development
Lead, mentor, and develop high-performing logistics teams
Oversee recruitment, staffing levels, performance management, and employee engagement
Drive a culture of accountability, continuous improvement, and operational excellence
Business Growth & Strategy
Develop and grow profitable contract logistics operations
Support regional leadership with strategic planning and performance objectives
Identify and develop new warehousing and distribution opportunities
Build and maintain strong key customer relationships
Contribute to and manage budgets, forecasts, and full P&L accountability
Supply Chain & Cost Optimisation
Develop supplier management strategies and negotiate favourable contracts
Monitor supplier performance and ensure compliance
Analyse operational and supplier costs to identify savings opportunities
Approve and oversee procurement related to logistics operations
Continuous Improvement & Quality
Lead structured quality improvement initiatives
Drive operational efficiency projects across facilities
Establish systems to manage facilities, equipment, inventory, and people safely and profitably
Minimum Requirements
Bachelor's Degree in Supply Chain, Logistics, or related field
Minimum 5 years' management experience in Contract Logistics
Strong financial and commercial acumen at management level
Proven experience managing logistics or warehousing projects
Solid understanding of Warehouse Management Systems (WMS)
Strong stakeholder engagement and customer relationship management skills
Ability to influence, collaborate, and drive alignment across multiple teams
Willingness to travel as required
What We're Looking For
Strategic thinker with strong operational execution
Commercially driven and results-oriented
Confident leader who develops people and builds strong teams
Strong communicator who can engage customers, suppliers, and internal stakeholders

Skills Required