Job Description

About Us

Are you ready to lead excellence in cleaning operations?

Tsebo Solutions Group is seeking a dynamic Operations Manager to oversee multi-site cleaning and hygiene services. This role is ideal for a strategic leader with a passion for service delivery, operational efficiency, and client satisfaction.



As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients

reduced costs, risk and complexities

together with

increased quality, efficiency and productivity

. We specialise in

Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more

.

Developing our people

- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Lead and manage cleaning operations across diverse client sites. Align site operations with Tsebo's strategy and service level agreements. Drive innovation, sustainability, and continuous improvement. Build strong client relationships and ensure high service standards. Manage budgets, forecasts, and labour costs effectively. Ensure compliance with OHS, ISO, and Tsebo's internal standards. Oversee recruitment, training, and performance management. Promote health, safety, and environmental sustainability. Adopt and implement cleaning management software and smart systems.

Skills and Competencies

Strong operational planning and multi-site management Budgeting, cost control, and labour scheduling Client relationship building and service delivery oversight Compliance with health, safety, and quality standards Effective use of cleaning management software and reporting tools Ability to analyse data and drive continuous improvement Clear written communication and team coordination

Qualifications

Matric certificate (essential) Diploma or Degree in Operations, Facilities, or Business Management (preferred) Valid driver's license and own reliable vehicle SAFMA certification and knowledge of cleaning management software (advantageous) * Minimum 5 years' experience in multi-site cleaning operations at middle management level