Job Description

Role PurposeThe Operations Manager will be responsible for overseeing the efficient daily operations of a portfolio of buildings within a designated cluster. The role includes full accountability for facilities management, building maintenance, tenant coordination, budgeting, vendor performance, and compliance with statutory requirements.This position is ideal for a proactive, hands-on individual with a passion for operational excellence, strong team coordination abilities, and a client-service mindset within the property or real estate sector.Key ResponsibilitiesFacilities & Operational ManagementManage all aspects of building operations, including cleaning, security, and general housekeeping.Coordinate and oversee all running and emergency maintenance tasks.Conduct regular inspections, including reinstatement, vacancy checks, condition assessments, and OHS compliance audits.Monitor energy usage and implement energy-saving initiatives.Ensure efficient resolution of building-related issues raised by tenants or internal stakeholders.Liaise with contractors and service providers to maintain service standards and resolve escalations.Budgeting, Financial Oversight & ProcurementPlan and manage the building operating budget.Monitor monthly variances and drive cost-saving initiatives.Create and manage purchase orders.Ensure expense control is aligned with operational targets.Project & Maintenance CoordinationPlan and execute scheduled and preventative maintenance.Coordinate tenant installations and manage building-related ad hoc projects.Ensure all works are carried out to quality standards and within deadlines.Compliance, Reporting & AdministrationEnsure operational activities comply with the Occupational Health and Safety Act and other statutory requirements.Coordinate with insurers on property damage and liability claims.Maintain accurate operational records and reporting dashboards.Oversee vendor SLAs, contract deliverables, and lease obligations.Collaborate with internal teams to ensure lease compliance and tenant satisfaction.Requirements:Education: Minimum Grade 12 (Matric).Experience: 35 years of experience in Facilities or Operations Management, preferably within a property or real estate environment.Key Attributes:Technical understanding or background in electrical, mechanical, or construction environments.Proficiency in MS Office (Excel, Word, PowerPoint) and operational systems such as SAP or MDA.Practical knowledge of vendor and contractor management, including SLA oversight.Understanding of lease terms, maintenance schedules, and statutory obligations.Working knowledge of budgeting, cost control, and basic contract administration.Strong communication and interpersonal skills for managing both tenant and internal stakeholder expectations.Detail-oriented with strong administrative and reporting capabilities.Highly organized with the ability to manage multiple priorities across a property portfolio.Energetic and drivenideally suited to a self-starter who prefers dynamic, growing environments over large, highly structured corporate systems.Should you not receive a response within 10 working days, please consider your application unsuccessful.

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