Job Description

Purpose of Position:

The specific duties of an operations manager include formulating strategy, improving performance, procuring material and resources, and securing compliance.

Hiring manager to assist the HR Head with the processing of new hires for a company. They are responsible for posting job applications, reading resumes, screening candidates, setting up interviews and being involved with the interview panel .

Accountability:

Tasked with overseeing day-to-day operations and ensuring that everything runs smoothly.

operations managers typically have a wide range of responsibilities, which can include: Managing employees to ensure that they are operating efficiently and effectively. Coordinating with other departments within the company to ensure that the appropriate resources are available to meet project demands. Be the bridge of communication with ground staff & management.

Duties and Responsibilities:

Site posting daily - to ensure all sites are covered - Dayshift & Nightshift ,
perform co-ordination with ETC Control Room and all Residential sites.

Assist with hiring and recruitment of new staff -Interview & selection , TRM Security vetting processes and procedures to be followed . Identify the job skill set. Hiring managers to draft job descriptions. To ensure the job posting is approved by the necessary departments before giving it to the HR team to advertise. Co-ordination with the HR department . HR Queries , enforcing the SOP'S with all staff members. Assist HR with Training & Development with all ground staff- Focus: ETC Control Room. Daily Training- on SOP'S to all staff as required. Site visits weekly ( Staff Consulting, Site Checks, Visibility and Client Visits). Reaction visits - on Emergency & Patrol Routine. Consent to have company firearm , when required. Required to assist with additional duties- VIP , Escorts & similar aligned with the security industry. Ensure Site Equipment is ordered & Delivered - (OB Books etc & Uniforms). Security & TRM reaction team - Firearm checklist completed timeously - register checks, conduct training with armed guard. Own Vehicle Management (Weekly Inspections and Report to your manager- Jerrad Simeon. Vehicle policy enforcement - Reaction Team (Fuel management, Operations cost & budget). Oversee TRM Security Reaction Team - Report structure in place daily . Client interaction - Building business relationships. Ensuring availability for client meetings , new and existing. Ensuring all your staff members including yourself, to follow with maintenance and cleanliness of all company vehicles & property. Ensure daily communication with - Jerrad Simeon, Chanton Perumal, Nicholas Reddy on overall operations (Email or WhatsApp). Assist HR with pay queries. Ensure that all timesheets are completed and submitted to HR or Jerrad by COB 26th of each month. Daily reporting to Jerrad Simeon, Chanton Perumal and Thembi (Control Room) on email or WhatsApp of the operations, queries and reports. Being on standby at any time for operational queries and enforcement. Daily Micromanaging all TRM sites - ETC & Residential.
Plan, coordinate and manage all business operations to achieve corporate goals.

Develop and implement business plan for profitability.

Assist in budget preparation and expense management activities.

Evaluate the effectiveness of marketing program and recommend improvements.

Develop strategies to improve overall quality and productivity.

Generate business, cost and employee reports to management.

Schedule regular team meetings to discuss about business updates, issues and recommendations.

Respond to employee concerns in timely manner.

Provide direction and guidance to employees in their assigned job duties.

Determine staffing requirements and ensure that office positions are filled promptly.

Assist in employee recruitment, training, performance evaluation, promotion and termination activities.

Manage orientations and exit interviews for employees.

Ensure that employees follow company policies and procedures.

Job Type: Full-time

Pay: R10000,00 - R15000,00 per month

Work Location: In person