Operations Expert

Pretoria, Gauteng, South Africa

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Degree in Information Systems
Relevant Unix/Linux/Red Hat certification
ITIL process knowledge and work experience
Proven experience with Unix/Linux operating systems (SUSE)
VCS/VCP Qualification in Veritas Infoscale Storage and Availability or equivalent experience (5+ years in a service provider environments) in predominantly linux environments
Proven experience in operations or process management in complex environments
Tolerance for managing high and critical incidents in high-pressure environments
Extensive experience in IT-Operations, standby support and ticket management
Proficiency in scripting languages such as Terraform, Python, Bash, or PowerShell
Excellent organizational, multitasking, and decision-making abilities
Understanding and adapting to PIC processes
Deep ITSM knowledge, preferably in Servicenow or Remedy
Experience with SAP and Oracle systems in terms of management, maintenance, OS patching and day to day monitoring
Confluence / Jira

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