Operations Engineer (german Speaking) (advanced) 1292 Tt
Job Description
IT experience delivering operations support services.
Strong analytical and problem-solving skills with a high attention to detail.
Provide Production Support (IT) for all client's Plants.
Be the telephone call receipt of IT incidents related to production issues.
Pre-qualify IT-incidents and classify additional relationships.
Fix incidents in IT systems in accordance with User manuals.
Monitor IT system error messages and process accordingly.
Provide guidance throughout the Incident management processes.
Initiate the IT escalation process, when required.
Process email requests.
Serve as an "Information channel" for Management and end-users.
Work shifts as part of a team providing 24 x 7 x 365 support.
Any additional responsibilities assigned in the Agile Working Model (AWM) Charter.
Qualifications/Experience:
Two years IT related working experience.
Essential Skills Requirements:
Fluent Business English (Verbal & written).
Fluent Business German (Verbal & written).
Any additional responsibilities assigned in the Agile Working Model (AWM) Charter.
Advantageous Skills Requirements:
Information Technology Qualification (Advantageous, but not a pre-requisite).
Between 3 - 5 Years
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Job Detail
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Job IdJD1514772
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPretoria, GP, ZA, South Africa
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EducationNot mentioned