Job Description

Job Title: Operations Assistant and Driver Report to: General Manager
Seniority Level: Mid Career (2 - 4 yrs exp)
Region: KwaZulu Natal
Location: Richards Bay
Type: Fixed Term (Possibility for Permanent)
Duties and Responsibilities:

• Attend to ships and vessels at the Port of Richards Bay, serving as the local representative of the ship owner.
• Communicate relevant information from the office to onboard personnel, utilizing local knowledge to enhance operational efficiency.
• Create, extend, and finalize hotel reservations and other supplier bookings as needed.
• Leverage local knowledge to meet the principal's requirements with the highest level of efficiency.
• Facilitate access for local suppliers to the port, coordinating multiple deliveries and ensuring permits are passed at the vessel for port users through our company.
• Oversee the delivery and collection of luggage, spare parts, crew effects and packages between the office, vessels, airports, and head office.
• Ensure timely vehicle servicing and maintain vehicles in good condition.
• Acknowledge and respond to emails promptly, prioritizing action items and maintaining strong internal communication with team members and operators.
• Keep clients and operations teams informed about vessel status to ensure timely arrangements.
• Monitor all requirements and instructions from owners, preparing daily updated requirement lists for the owner's review and confirmation.
• Ensure the back office filing database is updated regularly.
• Take responsibility for ensuring that ships visiting the port receive all required goods and services in a timely, efficient, and legally compliant manner.
• Confidently attend meetings daily in a presentable manner and able to speak effectively on behalf of the company.

Requirements and Experience:
- South African Citizen
- Valid drivers Licence (Code 8/ C)
- More than five years driving experience
- Good driving record
- Clean criminal history
- Be able to pass department of transport physical requirements
- Must be able to adhere to fast paced environment
- Must be able to adhere to policies and procedures
- Must be punctual and reliable
- Must be very organized and accurate with regards to tasks on hand.