Job Description

We are looking for a proactive and detail-oriented

Operations Administrator

to provide comprehensive administrative and operational support to our team. The ideal candidate will excel in communication, coordination, and documentation, ensuring smooth daily operations within the office and warehouse environment.

Key Responsibilities1. General Office Support

Typing of letters, minutes, agendas, reports, and notes. Compiling, formatting, and proof-reading operational and warehouse documents. Filing, archiving, and maintaining accurate electronic & hardcopy records. Document control, scanning, photocopying, faxing, and couriering documents. Handling messages and telephone calls professionally.

2. Administrative Communication

Liaising with clients, vendors, and warehouse staff on operational queries.

3. Administration Controls

Creating, updating, and maintaining spreadsheets and templates to monitor and control cargo.

4. Orders & Procurement

Preparing orders related to office supplies and operational expenses.

5. General Duties

Maintaining a log of queries and Chep reconciliations. Assisting the team with additional tasks as required.

Stock Responsibilities

Preparing and maintaining accurate stock reconciliations. Liaising with customers to resolve stock variances timeously. Ensuring stock reports are verified against previous reports before distribution. Working with the Warehouse Supervisor on month-end and cycle stock counts.

Strategic & Behavioural TraitsStrategic

Contributing to process improvements to enhance team and operational efficiencies.

Behavioural Traits

Strong leadership qualities and the ability to instil trust within the team. Professional and respectful communication skills. Self-driven, reliable, and able to deliver quality work with minimal supervision. Demonstrates initiative, accuracy, and eagerness to learn and improve continuously. Positive, consistent, and supportive attitude.

Qualifications & Experience

Matric (Grade 12) required. Basic administration experience essential. Experience with office equipment (copiers, binders, laminators, etc.). Knowledge of stock reports and warehouse operations. Proficient in spreadsheets and Microsoft Office (Word, Excel, Outlook).

Skills, Behaviours & AbilitiesKey Skills

Strong administrative and organisational skills. Information gathering and processing. Coordination and data capturing. Typing, filing, and time management. Ability to prioritise and multitask effectively.

Core Behaviours

People- and numerically-oriented. High attention to detail. Flexible, confidential, independent, and assertive. Supportive, consistent, and maintains integrity. Positive and happy disposition.

Key Abilities

Excellent written and verbal communication. Planning and priority setting. Evaluating information and problem-solving. Conflict handling and working under pressure. Strong customer orientation and proactive mindset.
Job Type: Full-time

Work Location: In person