Job Description

Operasionele en Administratiewe Koordineerder

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PLEK:

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Jet Park, Boksburg

Posopsomming

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Die Operasionele en Administratiewe Koordineerder speel 'n deurslaggewende rol om die gladde dag-tot-dag funksionering van die besigheid te verseker. Hierdie pos behels klientediens, administratiewe ondersteuning, verkryging, logistieke koordinering, en operasionele toesig.


Die ideale kandidaat is georganiseerd, proaktief, en in staat om multitasking in 'n vinnige omgewing.

Sleutelverantwoordelikhede

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Klientediens en Kommunikasie

Beantwoord inkomende telefoonoproepe en verwys navrae toepaslik. Reageer vinnig en professioneel op E-posse en WhatsApp-boodskappe. Staan instap-kliente by met navrae, aankope en diensversoeke. Doen telefoniese verkope en volg leidrade op om besigheid te genereer. Neem deel aan weeklikse vergaderings en lewer bydrae tot operasionele beplanning.

Administratiewe Pligte

Doen algemene liassering en dokumentbestuur. Doen daaglikse kontantopnames deur die "Point of Sale" (POS) stelsel te gebruik. Genereer en verwerk fakture met Pastel Accounting Software. Berei weeklikse operasionele en verkoopsverslae voor en dien dit in. Monitor en rekonsilieer brandstofverbruikrekords. Gebruik maatskappy se ouderdomsontleding om agterstallige rekeninge te identifiseer en op te volg met kliente. Handhaaf akkurate rekords en werk interne stelsels op soos nodig. Handhaaf en werk interne databasisse en sigblaaie op. Staan by met dokumentvoorbereiding, drukwerk, en verspreiding.

Verkryging en Voorraad

Bestel voorraad en bestuur verkrygingsprosesse. Volg voorraadvlakke en koordineer herbevoorrading soos benodig. Verseker tydige en akkurate ontvangs van goedere en materiale.

Logistiek en Vlootbestuur

Beplan afleweringsroetes doeltreffend om tyd- en brandstofverbruik te optimeer. Laai voertuie en verifieer die akkuraatheid van die vrag voor versending. Kontroleer voertuigvragte vir nakoming en veiligheid. Monitor voertuigonderhoudskedules en reel diensverskaffing. Handhaaf rekords van voertuiggebruik en prestasie.

Pakhuis Toesig

Hou toesig oor pakhuispersoneel en verseker nakoming van veiligheids- en operasionele protokolle. Oorsien voorraadhantering, berging en versendingsprosesse. Verseker netheid en organisasie van pakhuisareas.

Bemarking en Promosie

Staan by met die uitvoering van bemarkingsveldtogte en promosies. Ondersteun handelsmerk sigbaarheid deur klientebetrokkenheid en uitreike.

Kwalifikasies en Vaardighede

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Sterk organisatoriese- en multitasking vermoens. Uitstekende kommunikasie- en interpersoonlike vaardighede. Vaardigheid in Microsoft Office (Excel, Word, Outlook). Ondervinding met Pastel Accounting en POS-stelsels word verkies. Vermoe om onafhanklik en as deel van 'n span te werk. Aandag aan detail en toewyding tot

Operations & Administrative Coordinator

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PLACE:

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Jet Park, Boksburg

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Job Summary

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The Operations & Administrative Coordinator plays a pivotal role in ensuring the smooth day-to-day functioning of the business. This position involves customer service, administrative support, procurement, logistics coordination, and operational oversight.


The ideal candidate is organized, proactive, and capable of multitasking in a fast-paced environment.

Key Responsibilities

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Customer Service & Communication

Answer incoming phone calls and direct queries appropriately. Respond promptly and professionally to Emails & WhatsApp messages. Assist walk-in customers with inquiries, purchases, and service requests. Conduct telesales and follow up on leads to generate business. Participate in weekly meetings and contribute to operational planning.

Administrative Duties

Perform general filing and document management. Conduct daily cash-ups using the Point of Sale (POS) system. Generate and process invoices using Pastel Accounting Software. Prepare and submit weekly operational and sales reports. Monitor and reconcile fuel consumption records. Use company age analysis to identify overdue accounts and follow up with clients. Maintain accurate records and update internal systems as needed. Maintain and update internal databases and spreadsheets. Assist with document preparation, printing, and distribution.

Procurement & Inventory

Order stock and manage procurement processes. Track inventory levels and coordinate restocking as required. Ensure timely and accurate receipt of goods and materials.

Logistics & Fleet Management

Plan delivery routes efficiently to optimize time and fuel usage. Load vehicles and verify load accuracy before dispatch. Check vehicle loads for compliance and safety. Monitor vehicle maintenance schedules and arrange servicing. Maintain records of vehicle usage and performance.

Warehouse Supervision

Supervise warehouse staff and ensure adherence to safety and operational protocols. Oversee stock handling, storage, and dispatch processes. Ensure cleanliness and organization of warehouse areas.

Marketing & Promotion

Assist in executing marketing campaigns and promotions. Support brand visibility through customer engagement and outreach.

Qualifications & Skills

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Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency in Microsoft Office (Excel, Word, Outlook). Experience with Pastel Accounting and POS systems preferred. Ability to work independently and as part of a team. Attention to detail and commitment to accuracy. * Basic understanding of procurement and logistics principles.