Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, GP, Johannesburg, Simmonds Street

Job Type:

Contract

Job Ref ID:

80443255A-0002

Date Posted:

7/29/2025







The primary objective of this position is to oversee the full outsource strategy in order to effectively manage capacity and improve collections recoveries within the non-performing portfolio. This includes working closely with outsource partners to develop collections tactics and implementing legal strategies to maximize recovery and collections performance. Additionally, this role involves managing vendors within established governance frameworks and policies as well as ensure adherence



Qualifications



Matric, Diploma or Degree

Experience Required



1-3 years Exposure to Banking and experience in a Debt Collecting environment.

Experience in administrative functions - retrieval of statements, drafting of letters containing financial information



Additional Information

Behavioural Competencies:

Checking Things

Documenting Facts

Following Procedures

Interacting with People

Managing Tasks

Meeting Timescales

Producing Output

Resolving Conflict

Showing Composure

Taking Action

Team Working

Understanding People

Technical Competencies:

Active Listening

Collections

Difficult Calls Management

Legal Compliance

Product and Services Knowledge

Recoveries

Verbal Communication

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za