LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomics and for quality assurance applications. LGC's tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimise food production; and continuously monitor and enhance the quality of food, the environment and consumer products.
LGC's 180 years of scientific heritage combined with a track record of innovation and value enhancing acquisitions has enabled it to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. Its products and services are delivered by highly qualified and experienced teams, operating from a global network of accredited sites that showcase its scientific and manufacturing capabilities.
LGC's core purpose of Science for a Safer World and its core values of passion, curiosity, integrity, brilliance and respect, infuse its culture.
Receptionist
Answering phones / greeting customers, serving refreshments and making them feel welcome.
Transferring calls as necessary
Ensuring messages are passed to the appropriate staff member in a timely manner.
Allowing access and exit of visitors and delivery suppliers
Facilities Management
Maintenance of the office: gate, generator, service of air con, fire extinguishers, etc
Providing quotes to managing director as the need arises
Monitoring of stationery, fuel and consumables levels for reorder
Checking and monitoring of office groceries, water coolers
Manage office keys / downstairs safe
Invoicing
Timely processing of customer invoices/ commercial invoices on Pastel
Updating of Pastel baches daily once invoices have been completed
Reviewing Customer Statements - checking invoices are processed accurately
Working closely with the customer service team to ensure accurate invoicing in a timely manner.
Follow up on customer-blocked customer accounts with TCS in a timely manner
Processing of credit notes and correction of invoices
Loading invoices on customer Portals: Ariba / Coupa and J&J, Others in a timely manner.
Provide customer statements/invoices to the finance and customer service team in a timely manner
Issuing of credit notes with supporting documentation for ISO Review on a monthly basis.
Stores Administration
Forward invoices to the dispatch department for orders to be delivered in a timely manner
Reviewing of POD schedule and ensure PODs are downloaded
Requesting quotes for courier costs from multiple service providers
Stock receipting of inventory on Pastel in a timely manner
Prompt communication to line managers of deviations to processes and controls
Ad-hoc Tasks
Support your team, other teams and line manager with urgent requests
Handle ad-hoc tasks as needed, requiring strong time management and flexibility
Qualifications
Minimum requirement Matric Certificate (or equivalent)
Computer literacy
Working knowledge of Pastel Partner software
Numerical skills
Accounts receivable (Billing) knowledge/experience
Microsoft Excel - Intermediate
Fluent verbal English and communication skills
Similar experience for 2 years
Additional Information
The job holder will be able to demonstrate the following behaviours in line with LGC's core values:
Integrity
Respect
Passion
Curiosity
Brilliance
Person Specification
Good written and communication skills
Attention to detail
Open communication
Strong organizational skills
Ability to meet deadlines
Good Time management
* Team player
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