Job Description

Job Title: Office Administrative Assistant
Location: Remote | Type: Full-Time
Position Overview
We are seeking a dynamic and organized Office Administrative Assistant to perform a variety of clerical and administrative functions to drive company success. You will be a central part of the team, ensuring smooth daily operations, managing client communications, and upholding the company's high standards of customer service.
This is a full-time remote role for a tech-savvy and self-sufficient professional who requires no hand-holding and thrives in a supportive, non-micromanaging environment.
Key Responsibilities
Client Communication: Answer inbound calls, providing exceptional customer support on the main phone lines. Respond to inbound leads and handle general correspondence via email.
Scheduling: Schedule new client appointments and efficiently manage and modify existing schedules as needed.
Administrative & Office Tasks: Update Standard Operating Procedures (SOPs), create documentation or resources, and perform all other office tasks as needed to support the team.
Required Competencies
Communication: Native or near-native English proficiency is required. You must have exceptional customer support skills and a professional, friendly demeanor on the phone.
Personality & Work Ethic: We are looking for someone who is "with it," fun, and high-energy. You must be a collaborative team player who can handle shifting priorities with grace.
Organizational Skills: Meticulous, organized, and able to manage tasks efficiently.
Technical Proficiency: Very computer literate. You must be tech-savvy and self-sufficient, requiring no hand-holding on systems, documents, or email.
Bonus Skills: Experience with QuickBooks or Jobber is a plus. The ability to support social media efforts is also a bonus.
What You Can Expect
Hours: Monday to Friday, 9:00 AM - 5:00 PM CST.
Benefits:
2 Weeks of Paid Time Off (Accrued).
Eligible for performance bonuses after 1 year.
Culture: A culture of respect for individuals and their unique contributions, with a focus on continuous improvement and professional development, led by an understanding and kind boss.

Skills Required