Job Description

:

• The successful candidate will be responsible to plan, manage and monitor the implementation of new vehicle sales activities and processes in order to enhance service delivery and maximise profits

Specific Role Responsibilities:

• Implement and manage end - to - end processes
• Initiate and structure sales deals to ensure maximum profits of vehicles sales are archived
• Plan and manage financial activities in line with approved policies, processes and procedures
• Manage, monitor and report variances and provide solutions
• Maximise rebates and ensure payments from OEM/ Importer
• Ensure that the assets, resources and equipment are managed in a manner that enhances cost - effective utilisation
• Plan, manage and monitor processes to ensure customer service excellence
• Deliver services that creates a culture which aims to exceed customer's expectations in all aspects of the business
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for customers feedback and exceptional service delivery
• Manage CRM processes and procedure

Qualification and Experience:

• Higher Certificate and/or advanced National (Vocational) Certificates in Sales and Marketing, preferably
• Over 5 years' experience in the motor sales industry
• 3 years supervisory experience with a proven track record of managing a floor of 20-30 units
• A valid South African Driver's License

Skills and Personal Attributes
Technical Competencies:

• Apply selling techniques for parts
• Business and Operations Management
• Conflict Management
• Customer Service
• Developing Sales
• Fleet Sales Management
• Functional Policies and Procedures
• Governance, Ethics, and Values

Managerial Competence:

• Operations Risk Management
• Perform selling of vehicle parts
• Planning, monitoring, evaluation and reporting
• Problem Solving and Analysis
• Product and or service knowledge
• Sales of non - OEM parts and accessories
• Structure and operation of vehicle and components
• Understand customer patterns to sell parts

Skills Required