Job Description

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?. Qualifications

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1. Bachelor's degree or above, majoring in marketing, automotive service management or related fields.

2. 2 to 5 years of experience in after-sales service or sales network management in the automotive industry.

3. Possess excellent communication, negotiation and coordination skills, and be capable of cross-departmental collaboration.

4. Familiar with dealer management, after-sales service processes and customer satisfaction management.

5. Fluent in English, African and Zulu, able to handle local and cross-regional business communication.

6. Detail-oriented, highly responsible, and equipped with data analysis and market research capabilities.??????

?.Job Responsibilities

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1. Be responsible for the expansion and optimization of the company's after-sales service network, including the dealer, service station and partner network.

2. Collaborate with the sales department to support the development of new dealers and the improvement of after-sales service capabilities of existing dealers.

3. Establish and maintain long-term cooperative relationships with dealers and service networks to ensure the implementation of service standards.

4. Collect market information and the status of competitors' after-sales networks, and provide improvement suggestions to the management.

5. Assist in formulating network development plans and annual layout strategies, and promote the expansion of regional service networks.

6. Track the implementation of network cooperation, evaluate service capabilities, customer satisfaction and compliance.

7. Assist in organizing training, guiding and evaluating the after-sales service team capabilities of dealers.

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?. Compensation & Benefits

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1. Salary: Negotiable (fixed salary + performance bonus).

2. Benefits: Medical insurance / paid annual leave / annual bonus.

3. Career path: Network Development Specialist ? Senior Network Development Specialist/Network Development Supervisor ? After-sales Service Manager/Network Management Manager ? Regional After-sales Service Director

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?. Workplace

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Johannesburg, South Africa

Job Type: Full-time