Job Description

Main purpose / objective of the position:

To provide specialist advice, assistance, and leadership in any area associated with the procurement, provision, delivery, maintenance in the area of Facilities Management.

Role Objectives / Responsibilities:

• To devise operational strategies for Facilities and life-cycle strategies for portfolio assets
• To provide ongoing Operational Services and Building Services specialist advice and support to Centre management, staff and relevant stakeholders on:
• Decisions relating to Operational Services and Building Services matters
• New technologies and trends in the market
• Smarter ways of working
• Project specifications
• SLA management and awarding of contracts in the adjudication process
• Capex, abnormal, day-to-day maintenance and operations budgets
• Scoping of Capex items
• 3-year rolling maintenance plan
• High Risk issues
• HR matters; qualifications and skills for Operational Services and Building Services staff, succession planning, recruitment and selection, performance management, competency related training and job descriptions and specifications
• Legislative requirements
• Sustainability projects
• Budgeting and Financial Review of Spend
• Utility Management
• To act as the custodian of Operational Services and Building Services policies, procedures and service level agreements and ensure that they are regularly
• To act as the custodian of Operational Services and Building Services standards, ensuring that these are regularly updated and that Centre management and staff:
• Are trained
• Provide input into the drafting of the standards
• Compliance with the standards by undertaking regular
• To identify, vet and recommend Operational Services and Building Services vendors in consultation with Centre
• To manage projects initiated by core and act as oversight for projects run by
• To meet with Centre management and staff on a regular basis and ensure that best practice information is shared across the
• To represent the Operational Services and Building Services teams in respect of developments, refurbishments and
• To provide leadership to the core competency Operational Services and Building Services teams through:
• Performance Management
• Training and Development
• To manage own departmental operational costs

Experience / Education:

A minimum of 8 yearsxe2x80x99 experience in Facilities / Operations Management. Minimum qualification: Engineering degree/diploma in Mechanical or Electrical Engineering or registered mechanical or electrical artisan or other relevant technical qualification with at least 10 years practical experience in an engineering and/or built environment.

Skills/Knowledge required:

• Specialist knowledge in specific discipline
• Legislation and regulations
• Industry knowledge specific to area of accountability
• Basic knowledge of project management methodology
• Basic knowledge of auditing principles
• Knowledge of contract and vendor management
• Valid Drivers License

Competencies:

• Leading and Supervising
• Applying Expertise and Technology
• Creating and Innovating
• Deciding and Initiating Action
• Achieving Personal Work Goals and Objectives
• Delivering Results and Meeting Customer Expectations
• Formulating Strategies and Concepts
• Learning and Researching
• Planning and Organising
• Presenting and Communicating Information
• Coping with Pressures and Setbacks
• Adhering to Principles and Values

Interface / relationships with:
Internal: Portfolio Manager, Receptionist, Site Administrator, Security, Cleaning, Handymen.

External: Contractors, Landlord, Tenants, Client, Service contractors.

Excellerate