Job Description

Position Summary
To support New Services and Software verification activities across Southern and Sub-Saharan Africa, ensuring compliance with operator and regulatory requirements. Reports directly to the Field-Test Sub-Part Lead and Technical Team Lead.
Role and ResponsibilitiesConduct field testing and software verification for new devices, software releases and services across assigned African markets. Verify software stability, network compatibility, accessory integration and technical acceptance with mobile operators. Manage operator approvals (TA) and liaise with carriers on SIMs, network configurations and compliance expectations. Lead issue resolution and software defect tracking, ensuring improvements are verified and regression risks mitigated. Support MPS (Mobile Product Specification) accuracy across all Buyer Codes. Provide training and updates to carriers, partners and internal stakeholders. Contribute to HQ reporting initiatives and lead the implementation of local quality enhancement feedback processes. Manage regulatory compliance across assigned countries and submit weekly updates. Travel as needed for FTR support, market issue investigations and emerging technology validation (eSIM, IMS, 5G, etc.).

Skills and QualificationsLead end-to-end project management for assigned markets, operators and devices Manage and complete field testing and certification approval processes Maintain strong, collaborative relationships with all levels of operator personnel and key customers. Provide R&D support--including device testing and issue resolution tailored to regional carrier requirements. Support general administrative functions related to field operations and reporting

QUALIFICATIONS:T3/S4/N6 in Electronics/Electrical Engineering or similar Relevant telecom verification certifications (ISTQB, Agile, etc.)

EXPERIENCE:Minimum 3 years' experience in mobile quality verification or telecom quality verification Proficiency in GSM/UMTS/LTE/NR/IMS testing methodologies Experience interpreting and managing device logs, test cases and automation environments Strong PC skills (MS Office, Windows); knowledge of Samsung tools advantageous Exposure to operator relationships and field-based project management * Solid communication, analytical and planning capabilities