Job Description

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella - all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way - free from worry and most importantly at peace with all the "what-ifs" of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay's core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

What will make you successful in this role?

Minimum Qualification Required

A post-matric qualification in Computer Science or Information Technology (or similar technical qualification) would be an advantage.

Minimum Experience

At least 7-10 years' experience in an MIS or BI environment/field. Previous experience in managing a team or department. Proven track record in leading large-scale BI, data warehouse, or information systems projects. Exposure to cloud technologies (AWS, Snowflake, or similar) would be highly advantageous.

Key Deliverables include, but not limited to:

Provide vision and strategy for Miway's migration to AWS and Snowflake, aligning with the Group's cloud journey. Develop and analyse systems to support employees and managers in effective decision-making. Define and implement strategies for both on-premise and cloud-based software and hardware systems. Ensure quality of information through robust Data Governance, Data Quality, and Master Data Management practices. Lead and develop staff into critical role players across functional areas. Oversee procurement, budgeting, and planning for systems infrastructure (on-premise and cloud). Provide training and assistance to staff on BI tools, data management, and cloud technologies. Offer technical support and leadership for MIS operations and future process implementation.

Technical Skills Required

Strong proficiency with BI toolsets, Data Warehousing (SQL Server experience advantageous). Good understanding of cloud data platforms (AWS, Snowflake) and modern data architecture. Ability to troubleshoot and resolve complex systems-related problems while ensuring system security. Proficiency in Office applications, ERP software, and communication systems.

Key Skills Required

Expertise in planning and maintaining enterprise hardware, software, and cloud environments. Ability to balance strategic vision with hands-on execution. Strong Agile (Kanban) skills and focus on best practices/models. Experienced in leading transformation projects, ideally including cloud adoption. Strong leadership, communication, and stakeholder engagement skills.

Essential Requirements

Excellent administrative skills and knowledge of Microsoft Office. Results-oriented with a strong performance track record. Excellent communication and leadership skills. Highly reliable, self-disciplined, and able to work under pressure. Analytical, organised, and solution-oriented. Flexible, with the ability to multi-task and pay attention to detail. Customer-focused, both internally and externally. Professional, with a strong sense of teamwork.

Knowledge and Skills

Strategic information management framework
Business processes analysis
Service delivery framework
IT governance and compliance
Technologies

Personal Attributes

Balances stakeholders - Contributing through others
Business insight - Contributing through others
Manages complexity - Contributing through others
Strategic mindset - Contributing through others

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing through others
Collaborates - Contributing through others
Cultivates innovation - Contributing through others
Customer focus - Contributing independently
Drives results - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Deadline to apply: 10 October 2025.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.