Job Description

Job Summary An established South African software solutions provider specializing in Customer-Centric Transformation is seeking a Mid-Level eCommerce Consultant/Analyst to join their team. This role is central to the successful delivery and ongoing optimization of our digital commerce solutions.
Responsibilities:
Business Analysis: Gather and thoroughly analyze business requirements for new eCommerce features, content, and system integrations.
Platform Configuration: Configure and provide functional support for our core commerce platforms (primarily Magento, Shopify, and AgilityCMS) to meet defined business needs.
Collaboration: Work closely with cross-functional Agile teams, including developers, designers, and key stakeholders, to ensure the delivery of functional and engaging customer journeys.
Documentation & Testing: Develop detailed functional documentation (User Stories, Functional Specifications), support User Acceptance Testing (UAT), and assist with training activities.
Optimization: Identify opportunities to effectively leverage platform features, ensure functional decisions align with UI/UX best practices (usability, accessibility), and drive conversion optimization.
Minimum Requirements:
Experience: 3-5 years of functional consulting or business analysis experience specifically in the eCommerce domain.
Technical Knowledge: Proven familiarity with major eCommerce platforms like Magento (Adobe Commerce), Shopify, and content management systems such as AgilityCMS or similar.
Process Expertise: Solid understanding of end-to-end online retail processes, including catalogue management, pricing, promotions, checkout flows, and fulfilment.
Documentation & Testing: Demonstrated ability to develop high-quality User Stories, Functional Specifications, and Test Scripts.
Digital Tools: Experience with Google Analytics, SEO/Search solutions, and personalisation tools is highly advantageous.
Design Awareness: Practical awareness of UI/UX best practices, including responsive design, accessibility, and customer-centric flows.
Soft Skills: Strong communication, presentation, and stakeholder engagement skills.
Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to
Hire Resolve
IT/Computer
Recruiter
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.

Skills Required