Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we're leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you'll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment.
Why This Role Is Right for You
As a Client Services Manager, you'll join a collaborative and forward-thinking team based in Centurion. Together. A Client Service Manager is responsible for fostering positive client relations, managing inquiries and promptly directing customer needs to relevant departments.
About Your Future Role
In this position, you will:
Handle client service interactions, including complaints, inquiries, and feedback
Ensure that client issues are solved promptly and satisfactorily, directing client inquiries to relevant departments in a timely manner
Maintain a high level of client satisfaction by providing excellent service and support
Collaborate with other departments to ensure seamless service delivery and address any inter-departmental issues.
Ensure a positive and professional client service experience, setting periodic reviews meetings with reports preparationIn this position, you will:
Handle client service interactions, including complaints, inquiries, and feedback
Ensure that client issues are solved promptly and satisfactorily, directing client inquiries to relevant departments in a timely manner
Maintain a high level of client satisfaction by providing excellent service and support
Collaborate with other departments to ensure seamless service delivery and address any inter-departmental issues.
Ensure a positive and professional client service experience, setting periodic reviews meetings with reports preparation
What Makes You a Great Fit
We're looking for someone eager to make a difference. Here's what we value:
Essential Skills:
Clear and professional written and verbal communication is crucial when interacting with clients and internal teams
Creating and maintaining strong professional connections with clients to foster trust and long-term partnerships
Working closely with colleagues across departments
Willingness and the ability to travel to client locations, when required
Must have a valid passport
What's in it for You
?
Attractive salary and a competitive benefits package
to reward your expertise and contributions
Tech equipment:
Get the tools you need to succeed, including the latest technology to support your work
Join an international team:
Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
Grow and develop:
Gain hands-on experience and structured training through our
PayTech University
, designed to accelerate your career and help you reach your full potential
Discover Life at Nexi
We're an international team of 10,000+ people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we're shaping the future of digital payments. Visit our Life at Nexi page.
Diversity and Inclusion at Nexi
We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive.
Your Next Step Starts Here
If this opportunity excites you, we'd love to hear your story. Submit your application today, and let's shape the future of digital payments together!
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