Job Description

Division: Wits Diagnostic and Innovation Hub (DIH)
Main purpose of the job:

• To coordinate and provide technical support to relevant stakeholders for the integration of legacy clinical and laboratory digital systems, including SyNCH and eLABS
• To assist with coordinating activities that result in strengthening the integrated system, including training and technical support

Location:

• Free State (FS) x2 positions in various areas: Thabo Mafutsanyane, Lejweleputswa

Key performance areas:
Programme Coordination and Integration-

• Manage and Coordinate all eLABS and SyNCH systems activities in allocated districts
• Conduct readiness assessments and oversee district-level rollout activities
• Strengthen collaboration with DoH district teams, DSPs, ICT units, and facility staff to ensure smooth implementation and scale-up

Project Planning and Risk Management-

• Develop and maintain project plans for supported districts
• Identify, monitor, and mitigate risks associated with planned and assigned tasks

System Support and Performance Monitoring-

• Coordinate district-level system support, ensuring timely escalation and resolution of ICT/system issues
• Monitor system utilisation, identify performance gaps, and implement corrective actions
• Track district performance, utilisation trends, and progress against implementation milestones
• Review key performance indicators and assess progress against monthly, quarterly, and annual targets

Training, Mentorship, and Capacity Building-

• Lead training, mentoring, and coaching of master trainers, district teams, and facility/laboratory staff on eLABS and SyNCH systems
• Maintain accurate training records and support sustainable skills transfer
• Ensure continuous training and change management to strengthen the clinic-laboratory interface

Monitoring, Evaluation, and Data Use-

• Provide input into the development of overall M&E plans
• Conduct site visits triggered by deviations from M&E targets and follow-up visits to facilities/laboratories
• Provide data-driven insights to support decision-making, patient follow-up, and programme improvements

Stakeholder Communication and Reporting-

• Communicate system updates, progress, challenges, and decisions to relevant stakeholders.
• Share performance feedback with the Project Manager
• Prepare and present trip reports, as well as monthly, quarterly, annual, and ad-hoc reports for allocated districts
• Prepare presentations and related documentation as required

Required minimum education and training:

• National Diploma in Biomedical Technology

Professional Body Registration:

• Registered with Health Professions Council of South Africa as Medical Technologist

Required minimum work experience:

• Minimum of 3 years' relevant experience

Desirable additional education, work experience and personal abilities:

• Demonstrated experience in Monitoring and Evaluation
• Specialization in HIV, TB, and Chronic Diseases is desirable
• Experience in stakeholder engagement with the ability to work across facility, district, and partner structures
• Experience in health data management, data validation, and interpretation of routine programme reports
• Experience coordinating or supporting digital system rollouts, user support, or ICT projects is preferred
• Exposure to validation, EQA, and audit processes in a laboratory is desirable
• Undertake the implementation and support of the project in laboratories and health care facilities
• Experience with the implementation and support of IT application systems will be an added advantage
• Teaching and training ability are essential
• Troubleshooting skills essential, ability to identify and solve technical issues and conceptualise problems
• Ability to work independently, deal with complaints and ability to resolve issues
• Be prepared to travel-driving; driver's license mandatory
• Competent in the use of Microsoft office packages (Word, Excel, Outlook)

TO APPLY:

• Only if you meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV
• Please Apply Online and complete your registration via our website to enable and protect you as a candidate, and to accept the new POPIA terms and conditions
• This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL
• However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market
• Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position
• Wits Health Consortium will only respond to shortlisted candidates
• Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful
• Closing date: 13 February 2026
• Note: No CV will be accepted after the closing date

Please note:

• WHC, in accordance with its Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto
• AJ Personnel is only responsible for advertising and the response handling on behalf of their client Wits Health Consortium
• AJ Personnel does not have any salary or other information regarding the position

Skills Required