Job Description

About the job Medical Receptionist, Port Elizabeth
Our client, a General Surgeon in Port Elizabeth, is seeking to recruit a well presented and experienced medical receptionist. Someone who will be an Ambassador for the practice and attend to all the necessary responsibilities with professionalism and excellent patient care. Requirements:

• Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
• Schedule appointments and maintain records and accounts.
• Attend to patient enquiries.
• Run an efficient diary and appointment schedule. Keep patients informed if the Dr is running late and manage service delays professionally.
• Show empathy towards patients and anticipate patients' anxieties.
• Efficient filing and retrieving of patient records.
• Maintain patient accounts by obtaining, recording and updating personal and financial information.
• Maintain accountability for payments, collections and receipting of monies.
• Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
• Attend to patient emergencies.
• Circulation of theatre lists and co-ordination of theatre logistics
• General administration.
• Attend to inroom and theatre billing

Qualification:

• At least 3 years experience in a similar medical receptionist position

• Medical software experience will be an advantage

• Knowledge of Microsoft office suite is essential

• Knowledge of ICD10 codes and medical billing is essential

Skills and attributes:

• Passionate

• Ability to multitask

• Flexibility

• Excellent telephonic communication skills

• Customer service orientated

• Good time management

• Excellent organisational skills

• Attention to detail

• Professionalism

Working hours: Monday to Friday, 08h00 17h00 Appointment: 1 January 2022 or soonest Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.