Job Description

About the role

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International SOS stands as the preeminent global provider in medical and security services, with operations spanning over 700 locations worldwide. Supported by a committed workforce of 10,000, including more than 1,100 dedicated physicians and 200 security specialists, the organisation is renowned for delivering exceptional care and protection to travellers, expatriates, and their families. Serving over 70% of Fortune 500 companies, International SOS is synonymous with trust, reliability, and excellence.


We are currently seeking a highly skilled, French-speaking Medical Training Coordinator for a significant project based on-site in Nouakchott, Mauritania. This pivotal role demands a proactive professional to oversee the planning, coordination, and seamless execution of medical training programmes, aligned rigorously with the standards set by both International SOS and its esteemed clients. The successful individual will lead and manage a team of trainers, fostering an environment of continuous learning and professional development, whilst ensuring transparent communication with key stakeholders across the project's lifecycle.


This role offers a unique opportunity to contribute directly to the enhancement of health and safety standards in a dynamic and multicultural setting, while supporting International SOS's mission to safeguard the well-being of clients globally. The ideal candidate will embody leadership, organisational acumen, and a strong commitment to quality, driving improvements that enhance both client satisfaction and operational efficiency.

Key responsibilities

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The successful Medical Training Coordinator will embark on a range of critical responsibilities that ensure the delivery of impactful and high-quality training experiences. Core duties encompass, but are not limited to:

Training Programme Management

Oversee the end-to-end implementation of training programmes, meticulously monitoring adherence to prescribed standards and regulations to ensure consistent excellence. Strategically plan and coordinate training logistics including scheduling, venue selection, preparation of materials, and technological requirements to facilitate smooth delivery. Curate and certify that the training content is current, relevant, and tailored to meet bespoke client needs as well as the rigorous benchmarks set by International SOS. Champion the continuous refinement and innovation of training curricula and delivery methods to adapt to evolving best practices and client feedback.

Stakeholder Engagement and Communication

Act as the primary conduit among International SOS, clients, and internal teams to ensure clear, timely, and professional communication regarding all training-related aspects. Prepare and present regular performance reports, insights, and updates to stakeholders, fostering transparency and collaborative problem resolution. Proactively identify and address training delivery challenges, facilitating swift and effective resolutions. Participate in strategic meetings, contributing expert advice on training initiatives and aligning project objectives with client expectations.

Trainer Leadership and Development

Provide robust leadership to the training team, nurturing their professional growth and ensuring alignment with organisational values and goals. Design and facilitate comprehensive "Train the Trainer" sessions to build training capacity, standardise techniques, and ensure uniformity of delivery across the programme. Conduct regular evaluations of trainer effectiveness, offering constructive feedback and coaching to elevate competence and confidence. Ensure trainers are fully resourced with the necessary tools, materials, and ongoing support to perform at the highest level.

Through these focused activities, this role will play a vital role in maintaining the integrity and impact of International SOS's training missions.

About you

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This role is ideally suited to a professional who brings:

A recognised Advanced Life Support qualification paired with practical experience in emergency medical care. A proven track record in coordinating training programmes and managing multidisciplinary teams effectively. Exceptional communication skills, with the ability to engage and collaborate effectively with diverse stakeholders. Competence in meticulous reporting, documentation, and utilisation of analytical tools to inform decision-making. A thorough understanding of health and safety regulations applicable to training and operational contexts. Strong bilingual capabilities in both English and French, enabling effective collaboration within international and local environments. Advanced proficiency in Microsoft Office Suite and familiarity with modern digital training platforms and tools. A minimum of 3 to 5 years' professional experience in training coordination or a related discipline, preferably within international organisations. Experience working within multicultural and remote team environments, demonstrating adaptability and cultural sensitivity. * Knowledge of emergency preparedness, health, and safety training is highly desirable and will be considered a strong advantage.