Job Description

Ensure compliance with organisational policies by maintaining up-to-date knowledge, participating in training sessions, and proactively sourcing answers to queries on a daily and as-needed basis. Comply with established processes through accurate implementation, continuous process awareness, and timely resolution of any areas of concern. Propose process improvements by identifying opportunities, presenting recommendations to the line manager, and supporting suggestions with relevant information and insights. Ensure accurate and timely receipt of products and materials by reconciling deliveries with expected schedules, updating the magazine register, and completing daily administrative documentation and signoffs. Execute daily dispatch preparation by reviewing dispatch requirements, preparing products for loading, updating the magazine register, and completing the necessary administrative tasks. Support correct loading operations by verifying product type and quantities, assisting in the physical loading onto vehicles, and finalizing administrative documentation within set timelines. Conduct daily stock counts, update the magazine stock register, and follow First-In-First-Out (FIFO) practices to prevent product expiration and maintain inventory accuracy. Organise and store materials in designated areas, ensuring secure and accessible placement while keeping records up to date. Provide general administrative assistance by receiving instructions, interpreting task requirements, executing tasks efficiently, and reporting on progress or issues as needed. Operate forklifts safely and effectively to load and unload materials from trucks and bakkies, while performing routine equipment checks to meet safety standards. Handle loading and offloading tasks in compliance with safety protocols and loading diagrams, ensuring product integrity during handling and transport. Maintain accurate inventory records through regular stock takes, promptly report discrepancies to the Warehouse Supervisor, and assist in stock organisation. Communicate clearly with customers regarding deliveries and address any queries or issues to ensure service satisfaction. Collaborate with team members to support smooth warehouse and dispatch operations and resolve operational concerns. Adhere to all workplace safety regulations and participate in safety training to uphold a secure working environment. Immediately report safety hazards or incidents to supervisors to prevent risk or recurrence. Complete documentation for inventory movements, customer deliveries, and shipping and receiving processes accurately and promptlyMaintain relationships with service providers by understanding and tracking service levels required and monitoring delivery against standards, identifying areas of concern and implementing corrective action monthly and as required Build and maintain productive relationships with internal and external stakeholders by facilitating regular communication, exchanging feedback, and supporting collaboration.


Matric / Grade 12 or equivalent Driver's license Forklift License * 3+ years in supply chain operations