Job Description

Lead Dynamic Campaigns & Drive Revenue at Iconic Hospitality Destinations
Sales, Marketing & Revenue | Hospitality | Based at Harbour House Hermanus & Camps Bay Village
About Our Client
My client is a leading name in South African tourism and hospitality, renowned for exceptional guest experiences and iconic property offerings. With a strong commitment to excellence, innovation, and employee growth, the group empowers team members to deliver world-class service while building rewarding, long-term careers.
The Role: Marketing & Sales Manager
The Marketing & Sales Manager will lead the planning and execution of integrated sales and marketing strategies to boost direct enquiries, digital traffic, and overall property revenue. This role blends strategic leadership with hands-on execution, managing digital platforms, driving promotions, refining messaging, and aligning all efforts with the brand's goals. Reporting into the broader executive team, you'll work closely with operations and group marketing to ensure each property's story is powerfully told and effectively sold.
Key Responsibilities
Develop and implement innovative, multi-channel marketing and sales strategies
Maintain in-depth knowledge of all products, rates, promotions, and service offerings
Lead direct sales efforts and identify new avenues for business development
Drive bookings through proactive online marketing and lead generation campaigns
Manage performance reporting, market analysis, and competitor benchmarking
Maintain websites and digital content to ensure alignment with brand and property goals
Collaborate with the group marketing team to deliver targeted campaigns and consistent messaging
Develop annual marketing plans for both properties, managing budgets and timelines
Execute social media, email, SEO, SEM, and third-party platform strategies
Coordinate with event partners, festivals, and local campaigns to increase brand exposure
Handle client relationships, including sales calls, site inspections, and contract negotiations
Analyse sales data, report on KPIs, and support budgeting and revenue tracking
Monitor guest reviews and ensure responses follow protocol
Ensure service, aesthetics, and guest experience match the expectations created by marketing
About You
Grade 12 (Matric) is required
3-5 years of experience in a similar sales and marketing role within hospitality
Previous experience in a sales-led, target-driven environment is essential
Familiarity with Opera PMS or similar systems is advantageous
Strong communication, copywriting, and presentation skills
Strategic thinker with the ability to interpret data and drive results
Experience with digital platforms, traditional media, and content creation
Organised, analytical, and proactive under pressure
Highly collaborative, with the ability to lead projects and coordinate across departments
Strong client management and negotiation skills
A passion for hospitality, customer experience, and creating lasting guest impressions
This role is ideal for a performance-driven marketing and sales professional ready to make a direct impact on revenue and brand visibility at two high-profile hospitality destinations.