Job Description

Requisition Details & Talent Acquisition Contact

REQ 129668 - Twanette Coetser

Closing Date - 17 November 2023

Cluster & Location

Total Business Banking and Retail - Channel Sales

135 Rivonia Road, Sandton

Hybrid Model

Career Stream

Strategy

Leadership Pipeline

Manage Managers

Manager Strategy & Analytics

Job Purpose

To identify opportunities and develop strategies that enable the acquisition of new and growth of existing markets in line with Nedbank Strategic objectives, enhancing the Nedbank brand and optimising revenue according to business objectives

Job Responsibilities

• Identify potential new markets through research and conduct in depth analysis to enable increased penetration and growth in market share.
• Improve usage and retention by identifying opportunities through reports and crafting strategies for implementation.
• Grow revenue through acquisition activities to achieve financial targets.
• Manage costs and impairments to minimise revenue leakage and losses.
• Meet financial objectives by managing the allocation of resources.
• Be point of contact for internal clients on market insights by being accessible and providing information on strategy and insights.
• Regular proactive interaction with internal clients to obtain buy-in to strategies, build and maintain relationships in line with business unit strategy.
• Engage with collaborative partners by participating in collaboration forums and networks.
• Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.
• Meet operational requirements by completing and submitting relevant reports .
• Develop improvements on processes and systems to improve efficiencies, outputs and customer satisfaction.
• Enable penetration into new markets, increase in usage and retention of markets by analysing research findings, crafting and implementing strategies for business.
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations."
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Minimum Experience Level

• 3- 5 years' experience in Analytical and Strategic environment
• SAS Enterprise Miner and SQL experience would be advantageous
• Intermediate / Advance Microsoft Excel, PowerPoint and PowerBI
• Business writing and creating effective storyboard exposure a must.

Job Responsibilities Continue

• NQF Level 6 or Higher in Finance, Credit and Analytics-related field
• SAS Certification
• Visual Basics

Technical / Professional Knowledge

• Budgeting
• Business Acumen
• Business administration and management
• Business terms and definitions
• Change management
• Client service principles
• Communication Strategies
• Consumer behaviour
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Operations planning
• Organisational systems
• Principles of project management
• Relevant Nedbank product knowledge
• Relevant regulatory knowledge
• Service level agreements
• Staff resource planning
• Strategic planning
• Business writing skills
• Management information and reporting principles, tools and mechanisms
• Governance, risk and controls
• Client Service Management

Behavioural Competencies

• Qualifying Sales
• Technical/Professional Knowledge and Skills
• Customer Focus
• Innovation
• Work Standards
• Initiating Action
• Managing Work
• High-Impact Communication

Please contact the Nedbank Recruiting Team at +27 860 555 566

Nedbank