Key Deliverables
Strategic Implementation
Contribute to the development and implementation of the functional strategy for the Finance Operations department
Develop goals, tactical strategies, and plans needed to achieve the Finance Operations department's vision, and build the capabilities to enable optimal delivery with input from relevant stakeholders.
Align operational planning against the strategic intent of the division with agreed business outcomes.
Recommend strategic business opportunities to deliver medium to long-term benefit and growth to the Finance department and add value to its customers.
Functional KPA's/Operations
Develop the salary payment policy and monitor the execution thereof to ensure that the salary payment process is processed and controlled
Manage the payroll to ensure employees and third parties are paid accurately, on time and according to legislation
Ensure controls are in place and effective for payroll with integrated payroll system, payroll validation & processing
Deliver quality employee benefit fund administration services to the company
Ensure the payroll processes are reviewed, evaluated, and renewed on an ongoing basis
Assist with the handling of payroll related queries from operations
Provide insights to EXCO on annual salary increases and benchmarking of current salaries
Design and implement reporting on travel and expenses across the organisation
Ensure the annual audit of payroll and tax is concluded effectively
Working with HR, implement new compensation and benefits programs, policies, and procedures into the payroll module
Working with HR assist with engagement with third-party services to negotiate benefit plans and resolve benefit-related issues
Support the HR team with compensation related topics for the purpose of recruitment and talent management activities
Support HR with the implementation of profit-sharing, incentive, employee wellness, and performance management programs for processing within the payroll module
Manage subordinate HR employees and daily operations related to compensation and benefits activities. Support the Human resources division in payroll cost management, reporting and planning
Generate rule based & Automated/ Real time visibility Payroll Reconciliation
Resolve escalated payroll queries and issues, work, and act as the main point of contact for all related 3rd parties
Partner to develop technology solutions to improve Payroll processes and transactions, creating best in class processes which will scale with our business
Provide monthly/annual payroll reporting
Provide commentary and variance analysis on monthly/annual movements
Ensure adequate support for IRP5 and attend to related queries
Engage with relevant stakeholder to ensure smooth payroll runs
Manage engagements with relevant external service providers/stakeholders (Statutory and others)
Governance and Risk Management
Strictly follow and ensure team compliance of relevant policies and procedures.
Ensure effective Service Level Agreements strategies are in place to support the business.
Implement proper controls and processes to minimise revenue leakage.
Ensure proper controls are in place to manage financial and operational risks across the business.
Act in accordance with the Delegation of Authority.
Financial Management
Contribute to the compilation and management of OPEX budgets related to relevant functional activities.
Assist in the forecasting, planning, and development of the department's budget and business plans.
Identify cost efficiencies and best practice related to functional activities.
Manage expenditure in line with agreed budget.
Continuously strive to identify and eliminate non-contributory expenditure.
Customer Satisfaction
Ensure service delivery in line with needs of the business
Put contingency plans in place to prevent delays and enhance the customer experience
Identify trends and patterns pertaining to customer requests and ensure continuous improvement as an important element of service delivery
People Leadership and Organisational Capability Building
Apply best team management practices throughout assigned projects and as required.
Guide and enable the upskilling of the team throughout assigned projects.
Act as an ambassador and role model for Finance by living the brand values and vital behaviours.
Ensure a culture of continuous evaluation and improvement.
* Drive a culture of high performance, accountability, and consequence management
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