Job Description

Synopsis

To provide a comprehensive and strategic support to the Divisional Executive by providing day to day oversight of operational matters and supporting the long-term planning, execution and measurement of developmental and deal activity across the division and other Divisions where the Divisional Executive may be allocated a role. To serve as strategic advisor and counsel to Divisional Executive.

To monitor, evaluate and measure the timeous implementation of strategic objectives in the division and prepare presentations for various boards and committees.

Support the co-ordination, planning and alignment of divisional activities and other Divisions where the Divisional Executive may be allocated a role

To support effective project delivery, monitoring and reporting by coordinating key and strategic projects in line with an approved and user-friendly project management framework/approach, and appropriate reporting templates.

Overseeing consistent resolution and management of complaints, ensuring root cause analysis is performed and identifying trends for business improvement and risk management purposes

Qualification and Experience

At least a bachelor's degree in Accounting and/or Tax.

A post graduate degree would be an advantage.

Minimum of 5 - 8 years' experience in field of discipline.

Experience in Financial analysis/Investment Management /State Owned Entities and/or development finance entities and understanding of all applicable regulatory, legislative and governance principles is preferred.

Understanding of sustainable banking imperatives and environmental, social and governance requirements would be an advantage.

Candidate must have an appreciation of the role of the IDC.

Candidate must be familiar with Board submissions and presentations

Exemplary self-leadership.

The candidate must have absolute commitment towards the values of the Corporation.

Experience working in a high-level agile collaborative environment.

Ability to work collaboratively across departments.

Effective, versatile and action oriented.

Excellent communication skills.

Ability to manage multiple competing priorities

Extremely organized and persistent, with drive and determination to achieve goals.

Knowledge of Microsoft Word, Advanced Excel and PowerPoint.

Practical knowledge of SAP will be an added advantage.

Roles and Responsibilities

Financial/ Shareholder Returns

To manage the divisional budget and cost centres. Consolidating budget reports in the Division.

To assist in reporting activities and preparing comparative reports.

Internal/ Operational Processes

To assume day-to-day responsibility for projects and tasks and coordinate the execution of strategic initiatives.

To create and maintain cross-departmental relationships

To assess inquiries directed to the Divisional Executive, determine the proper course of action and delegate to the appropriate individual to ensure resolution achieved.

Participate in strategy formulation and implementation for the division.

Provide advice and support on policy matters.

Assist in the implementation of an effective client experience management framework including oversight of process optimization and digitization, complaints management, culture skills and targeted client service levels.

Assist with reporting and management of MIS on various operational activities.

Monitor and evaluate divisional performance and ensure measure/interventions are supported where intervention required.

To generate ideas for improvement of cross functional processes or resolution of complex problems.

Formulate and prepare speeches and presentations for the Divisional Executive.

Participate in corporate strategic initiatives/projects.

Research and provide specialist knowledge and advice to Divisional Executive relating to all operational aspects.

To research best practice measures both locally and internationally.

To attend meetings as required by the DE.

Roles and Responsibilities (cont.)

Corporate Strategic Alignment

To participate in and support Corporate Initiatives.

To formulate and implement innovative ways to improve overall service and project delivery.

Monitor and evaluate divisional strategic priorities and preparation of reporting and presentation requirements.

Customer Focus and Stakeholder Management

To create relationships with internal and external clients.

To build a network of relationships, across the units, to achieve goals and objectives.

Dealing with client queries as may be required that require policy decisions to protect the organisation against reputation risk and ensure client satisfaction.

Learning, Leadership & People Growth

Keep up to date with latest developments (conferences and sector forums).

Take responsibility for personal development and growth.

Promote the sharing of knowledge and best practice in the division.

Coaching and mentoring of peers.



Job Reference: IDC00644