To be responsible and accountable for the operational performance of the team through the provision of operational team management oversight in terms of team co-ordination and management, relationship management and customer service. The role may lead the processing team within Master Data Contracts. To manage and control the day-to-day master data capturing, systems, processes, and procedures relating to all rental, and variable utilities charges for Bank-owned and SA Lease premises and ROA Portfolio and 3rd party sites.
Qualifications
A Degree in Finance and Accounting or Office Administration or People Management Certificate
Experience Required:
1-2 years experience in knowledge of managing staff in an operation's environment with manual and automated processes functioning in parallel across the customer service value chain in a production and/or a financial services industry.
3-4 years working knowledge of branch systems and procedures including AML Compliance. Experience gained in an environment where a basic understanding of Standard Bank Group Risk and Compliance functions and reporting requirements for Group Sanctions, Anti-Money Laundering (AML) standards and combating financing of terrorism (CFT) is obtained.
Experience in Payment process
Additional Information
Behavioural Competencies:
Articulating Information
Checking Things
Conveying Self-Confidence
Convincing People
Developing Expertise
Developing Strategies
Directing People
Embracing Change
Empowering Individuals
Interacting with People
Managing Tasks
Resolving Conflict
Technical Competencies:
Continuous Process Improvement
Evaluating Risk Management Effectiveness
Process Governance
Risk Management
Use of Process Design Tools & Systems
Please note:
All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.