Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities - plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To be responsible and accountable for the operational performance of the team through the provision of operational team management oversight in terms of team co-ordination and management, relationship management and customer service. The role may lead the processing team within Master Data Contracts. To manage and control the day-to-day master data capturing, systems, processes, and procedures relating to all rental, and variable utilities charges for Bank-owned and SA Lease premises and ROA Portfolio and 3rd party sites.
Qualifications

• A Degree in Finance and Accounting or Office Administration or People Management Certificate

Experience Required:

• 1-2 years experience in knowledge of managing staff in an operation's environment with manual and automated processes functioning in parallel across the customer service value chain in a production and/or a financial services industry.
• 3-4 years working knowledge of branch systems and procedures including AML Compliance. Experience gained in an environment where a basic understanding of Standard Bank Group Risk and Compliance functions and reporting requirements for Group Sanctions, Anti-Money Laundering (AML) standards and combating financing of terrorism (CFT) is obtained.
• Experience in Payment process

Additional Information
Behavioural Competencies:

• Articulating Information
• Checking Things
• Conveying Self-Confidence
• Convincing People
• Developing Expertise
• Developing Strategies
• Directing People
• Embracing Change
• Empowering Individuals
• Interacting with People
• Managing Tasks
• Resolving Conflict

Technical Competencies:

• Continuous Process Improvement
• Evaluating Risk Management Effectiveness
• Process Governance
• Risk Management
• Use of Process Design Tools & Systems

Skills Required