Manager: Customer Sales Centre (csc)
Job Description
The CSC Manager will lead a team within the Contact Centre in this fast growing area of business that is challenging and changing continuously.
The successful candidate would be committed to delivering a great customer contact experience in both outbound sales and inbound services, through a variety of customer contact channels which might be web, telephonic, e-mail, live chat, digital partnerships, etc. All employees linked to reporting teams will either be in a single site or work remotely.
The CSC Manager will ensure that customers receive a friendly, professional and consistently high quality service whilst being accountable for optimising the conversion of leads from various sources into opportunities.
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Job Detail
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Job IdJD1474944
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned