Job Description

At Mukuru, we're not just building a fintech - we're building a better future for the communities we serve. We're looking for a passionate and strategic Brand Manager: Corporate Social Investment (CSI) to lead our efforts in creating meaningful, measurable social impact across our global corridors.
If you're driven by purpose, thrive in a cross-cultural environment, and are ready to shape programs that create long-term value for society and business alike - this is your moment.
The Role
As our Brand Manager: Corporate Social Investment, you'll be at the helm of a global CSI strategy that's both community-led and business-aligned. Reporting to the Chief People Officer, you'll design and execute initiatives that improve lives, strengthen communities, and reflect Mukuru's commitment to responsible and inclusive growth.
You'll work across multiple countries, partnering with internal teams and external stakeholders (NGOs, government bodies, community leaders) to ensure our CSI programs are impactful, scalable, and fully compliant with local legislation.
What You'll Be Doing
Strategic CSI Leadership
Co-develop and continuously refine a global CSI strategy aligned with Mukuru's purpose and each corridor's local legislation.
Design programs with long-term impact, sustainability, and innovation at their core.
Evaluate and mitigate risk across diverse social investment initiatives.
Program Planning & Execution
Develop unified CSI guidelines across all corridors to ensure consistency and scalability.
Implement agile project management principles to drive execution efficiency.
Monitor costs and resource allocation to maximise social return on investment.
Stakeholder Engagement
Champion CSI initiatives internally to promote buy-in and cross-functional ownership.
Engage employees meaningfully in CSI efforts, embedding a culture of giving back.
Build and maintain relationships with NGOs, government partners, and external collaborators to amplify impact.
Monitoring, Evaluation & Reporting
Develop KPIs to measure social impact and program success.
Lead data collection and impact reporting in partnership with Business Intelligence.
Ensure full transparency through regular internal and external reporting.
Self & Team Development
Stay abreast of global trends in social investment and sustainable development.
Continuously grow your knowledge in legislation, impact measurement, and strategic philanthropy.
Share insights with internal teams to elevate social impact across all Mukuru corridors.
What You'll Need to Succeed
Education
Bachelor's degree or Advanced Diploma in Business Development, Social Sciences, Sustainability, or related field (Essential)
Experience
5+ years in corporate social investment, community development, or related field
Experience managing programs in a multi-national context (Africa + EU preferred)
5+ years' experience in project management and stakeholder engagement
Skills & Knowledge
In-depth understanding of CSI legislation across multiple jurisdictions
Ability to align CSI initiatives with business goals and local needs
Proficiency in impact measurement, project management, and reporting
Strong communication, stakeholder management, and presentation skills
Comfortable working in cross-functional and culturally diverse teams
Core Competencies
Strategic Thinking & Innovation
Stakeholder Relationship Building
Systematic Execution & Change Management
Results & Service Orientation
Autonomy, Initiative, and Professional Integrity
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited" Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a 'work-like' environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S DIVERSITY AND INCLUSION PLANS