Job Description

Job Summary
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Management Couple - 5-Star Boutique Lodge - Northwest Province, South Africa
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Salary R80,000 CTC
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We are seeking a professional, experienced management couple to take on the leadership of a newly refurbished 5-star boutique lodge located in the Northwest Province of South Africa.
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This is a live-in, full-time position ideal for a couple with complementary strengths across guest services, back-of-house operations, guiding, reservations, and wellness/spa.
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Responsibilities
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-Lodge General Manager / Guest Experience
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-Oversee daily operations of guest-facing departments
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-Reservations, bookings, guest check-in/out, concierge services
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-Lead front-of-house team to deliver exceptional 5-star service
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-Manage online platforms, OTA listings, rate strategy, andguest reviews
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-Spa & wellness coordination (spa experience beneficial)
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-Ensure readiness for post-refurbishment reopening
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-Operations / Guiding / Maintenance)
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-Guiding activities (must have valid guiding qualifications: FGASA Level 1+, valid PDP, First Aid)
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-Oversee grounds, infrastructure, vehicles, and basic maintenance
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-Stock control, supplier management, logistics
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-Support in staff scheduling, security, SOP development
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-Back-of-house finance management, budgeting, payroll support
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Requirements (Combined as a Couple)
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-Minimum 3-5 years ofexperience managing or co-managing a 5-star lodge or boutique hospitality property
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-Strong administrative and financial acumen
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-Experience in reservations and booking systems
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-At least one partner must have valid guiding qualifications and theability to lead guest activities
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-Spa or wellness experience ishighly beneficial (certification not mandatory but preferred)
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-Proven experience managing staff teams, recruitment, and training
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-Computer literate - Office, cloud systems, POS/PMS
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-Strong interpersonal and communication skills
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-High attention to detail and guest experience
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If you are interested, please apply to Ilze@
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Apply Below
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