Job Description

Position

: Make-Up Artist

Department

: Sales

Location

: Johannesburg, Sandton

Reporting to

: Store Manager

ARC Store, an up and coming cosmetics retailer is offering an exciting opportunity for a driven, tech savvy, and ambitious individual to join the Johannesburg team as a Make Up Artist within their retail store. If you are passionate about cosmetics, are looking to grow your retail career and want to make a positive contribution within a dynamic team environment; we are looking for you!

Purpose of the Role

The purpose of the role is to provide an exceptional client experience to maximise sales and profitability; to ensure that operating standards are executed and maintained, and to build and enhance the retailer brand image.

KEY RESPONSIBILITIES

MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY

Achieve monthly and annual sales targets Assist in setting up and driving sales at events/launches/retailer activities Provide feedback on sales/customer related issues or concerns timeously

BRAND MANAGEMENT

Monitor competitor activity, stay up to date with current industry trends Ensure that hygiene and safety standards are maintained according to retailer requirements at all times Adhere to and maintain brand standards at all times

STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS

Ensure that stock is merchandised according to merchandising guidelines Report out of stocks to line manager daily to drive sales and maintain an exceptional client experience Stock administration, stockloss prevention, stock level control and management Implementation and adherence to operating procedures and policies at all times Asset control and security Point of sale

CUSTOMER EXPERIENCE

Provide an exceptional and consistent client experience to all clients Uphold and reinforce the Client journey and experience standards Build relationships, loyalty and inspire confidence in clients by creating unique make-up looks Use expert makeup skills when demonstrating products to clients Share make-up tips, expert knowledge, current trends and provide customers with a personalised, educational experience Drive increased customer data base (attraction of NEW customers)

TEAMWORK

Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable Support and assist new team members with onboarding and orientation Ensure that exceptional; consistent standards are maintained Live the company values; conduct oneself with integrity at all times

ADMINISTRATION

Daily tracking sheets/reports completed and submitted as required Implementation of CRM processes Retail reports and updates as required

COMPETENCIES

Deciding and Initiating Action Working with People Relating & Networking Adhering to Principles and Values Persuading and Influencing Planning and Organising Delivering Results & Meeting Customer Expectations Coping with pressure and setbacks

REQUIREMENTS/QUALIFICATIONS

Matric certificate At least 2 years cosmetics experience within a retail environment At least 2 years make-up artistry experience Certificate in Beauty/Make-Up is advantageous Must be able to demonstrate expert knowledge and current industry trends Must be a team player, an active learner and problem-solver Must be willing to work weekends and shifts as required Must have own transport

Job:

Sales and Service

Primary Location:

Sandton