Job Description

The Role That Keeps Maintenance From Breaking Down

At GC Realty & Development, great maintenance outcomes don't come from heroics - they come from

systems, follow-through, and people who own the details

.


We're hiring

Maintenance Operations Support

to strengthen the backbone of our maintenance department. This role focuses on recurring services, workflow accuracy, vendor coordination, and documentation - ensuring our technicians, vendors, and internal teams can execute without friction.


This is not a reactive role. It's for someone who likes things

organized, predictable, and done right the first time

.

What You'll Own

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As Maintenance Operations Support, you'll be responsible for the behind-the-scenes execution that keeps maintenance operations running smoothly across hundreds of properties.

Operational Coordination

Schedule and manage recurring services such as landscaping, snow removal, clean & checks, common area cleaning, boiler on/off, and laundry coin pickups Assign vendors by location and service scope to prevent delays or missed visits Track service completion and flag issues early before they become escalations

Workflow & System Accuracy

Maintain clean, accurate records tied to recurring services and work orders Manage the maintenance email inbox daily - routing, resolving, and closing loops Support service-level tracking to ensure expectations are consistently met

Inventory & Process Support

Partner with dispatch and technicians to keep shop and van inventory records accurate Ensure documentation is complete so downstream billing and reporting are not impacted Audit after-hours vendor information to maintain reliable emergency coverage

This Role Is a Fit If You:

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Prefer structured work and clear processes Take pride in accuracy and follow-through Like preventing problems instead of reacting to them Communicate clearly and proactively Understand how small details impact large operations Don't need reminders to finish what you start

Qualifications

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At least 1 year coordinating vendors, contractors, or service providers Strong organizational and time-management skills Comfort working in operational systems and following documented workflows Solid written and verbal English communication skills Ability to manage multiple tasks without losing accuracy

Compensation & Work Setup

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Pay:

Starting at

$7 per hour

Work Arrangement:

Fully remote

Requirements:

Reliable internet and a distraction-free workspace

About GC Realty & Development

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GC Realty & Development is Chicago's premier property management firm, managing single-family homes and small multifamily properties for over 20 years. We're known for being responsive, system-driven, and accountable - internally and externally.

If you're organized, dependable, and enjoy making operations run smoothly, we'd love to hear from you.