Job Description

Job Purpose
Overall responsibility for the management and the delivery of the maintenance teams across the hotel; with the aim of maximising machine,
infrastructure and facilities availability and the maintenance and repairs of the building; as well as the management of the maintenance helpdesk, through the planning and
implementation of effective maintenance systems aligned to company standards and grading standards of the property; as well as identify, implement, manage and review cost
leadership opportunities and manage all capital maintenance and development projects within these operations upgrades
Key Performance Areas

• Understand the development and maintenance plans for the hotel and align maintenance and development project plans and timelines accordingly
• Develop objectives for hotel maintenance and development deliverables
• Facilitate the project management plan for the 12 month period for hte hotel
• Identify risk and investigate new development, enegery-saving oppertunities for the property
• Direct risk analyses i.t.o impact on short term profit margins vs. long term sustainability
• Communicate with all relevant stakeholders internally at a unit and Group level including externally
• Daily building and groumd walkabouts of the property
• Co-Ordinate building maintenance and repart
• Plant maintenance and upgrades according to 5-year plan
• Management of mechanical/electrical/ HVAC/ building maintenance and repairs in line wiht 3 -; 6- and 12 month preventative maintenance plan
• Building fabric maintenance, fixtures and fitting repair
• Mechanical services repair and renewal management
• Business continuity planning
• Manage the call-out system for emergencies, and alarm-related call-outs
• Complile and implement Fire safety procedures; fire equipment and inspections and compliance
• Manage staff appearance and floor appearance/ functioning of equipment and systems
• Store and control assets; technical stock and parts
• Project planning and management of development work; building refurbishment, moves and cyclical redecorations (external and internal) management
• Record and resolve internal customer disputes/compliant
• Seating designs and ordering of required office equipment
• Update building plans/ site plan layout thus ensuring building capacity planning and monitoring
• Compiles reports for stakeholders
• Maintains records on compliance management
• Manages and monitors the recording of assets and operating equipment for the hotel including breakages, repairs, etc.
• Maintains records of usage and excess/ shortfall of licenses
• Compile and oversee the execution of stock control procedures for the arrival, despatch and control of stock for the hotel
• Montior stock, wastage and manage stock rotation accross the hotel properties
• Compile processes and montior the execution of stock control to minimise stock loss and account for variances as SOP, within the hotel property
• Stock Valuation Report submitted and reduced in stock loss indicated as per SOP's
• Oversee results of stock takes conducted and report on variances and trends
• Oversee and authorise disposal of obsolete stock/supplies as per SOP's
• Oversee maintenance and engineering standards and processes for the hotel property are develop, communicated and audited on a regular basis
• Oversee SHE department requirments and processess
• Align practices with new legislative compliance around health, hygiene, safety and the environment
• Implement sufficient control measures (including systems and processes) & checks with each department to mitage any financial risk to the business
• Conduct weekly walkabouts of all front of house and back of house areas to monitor compliance
• Dire a waste management culture and ensure all staff are trained
• Collaborate with managers in te hotel property to manage the budget for maintenance including:

Budget
Cost management
Capex
PIP and forecasting
Financial reporting for the function
Financial reporting on project expenditure and progress
Monitor and approve all budgeted project expenditures
Assess the impact of deviations on the project and overall programme, and report results to key stakeholders * Enage with internal customers to understand challenges; issues; development and repair related requirements

• Engage with management with regards security, health and safety and critical technical breaches or anomalies
• Communicate plans, objectives and results to complex operational teams; maintenance management teams and employees

Education

• 2-Year Engineering diploma in either the mechanical or electro technical (heavy current) fields with an academic qualification of at least T3 or N5 or equivalent ** Trade tested in Electrical or HVAC **

Experience

• Minimum of 6 years' experience in a management position within a hospitality maintenance environment
• Project management experience
• Experience in managing contractors / suppliers

Certifications/Accreditation/Registration/Licenses

• Preferably registered with the SAFMA / other accredited facilities / engineering bodies

Work Conditions and Special Requirements

• Ability to work shifts that meet operational requirements
• Physical ability to lift and control relevant machinery, and equipment and mobility to move around as per job requirements

Skills and Knowledge

• Project management
• Procurement and negotiation skills
• Mechanical pumps; HVAC, compressed dry air systems, chilled water systems and gas systems
• Working experience of health & safety management and legislation
• Environmental management systems and legislation
• Financial Management
• Analysing / Diagnosing performance
• Business Acumen
• Drive for Results
• Building Positive Working Relationships
• Customer Centricity & Stakeholder focus
• Customer Centricity & Stakeholder focus

Equity
** Preference will be given to employees from the designated groups in line with the provisions of the Employment ** Equity ** Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans. **