Overall responsibility for the management and the delivery of the maintenance teams across the hotel; with the aim of maximising machine,
infrastructure and facilities availability and the maintenance and repairs of the building; as well as the management of the maintenance helpdesk, through the planning and
implementation of effective maintenance systems aligned to company standards and grading standards of the property; as well as identify, implement, manage and review cost
leadership opportunities and manage all capital maintenance and development projects within these operations upgrades
Key Performance Areas
Understand the development and maintenance plans for the hotel and align maintenance and development project plans and timelines accordingly
Develop objectives for hotel maintenance and development deliverables
Facilitate the project management plan for the 12 month period for hte hotel
Identify risk and investigate new development, enegery-saving oppertunities for the property
Direct risk analyses i.t.o impact on short term profit margins vs. long term sustainability
Communicate with all relevant stakeholders internally at a unit and Group level including externally
Daily building and groumd walkabouts of the property
Co-Ordinate building maintenance and repart
Plant maintenance and upgrades according to 5-year plan
Management of mechanical/electrical/ HVAC/ building maintenance and repairs in line wiht 3 -; 6- and 12 month preventative maintenance plan
Building fabric maintenance, fixtures and fitting repair
Mechanical services repair and renewal management
Business continuity planning
Manage the call-out system for emergencies, and alarm-related call-outs
Complile and implement Fire safety procedures; fire equipment and inspections and compliance
Manage staff appearance and floor appearance/ functioning of equipment and systems
Store and control assets; technical stock and parts
Project planning and management of development work; building refurbishment, moves and cyclical redecorations (external and internal) management
Record and resolve internal customer disputes/compliant
Seating designs and ordering of required office equipment
Update building plans/ site plan layout thus ensuring building capacity planning and monitoring
Compiles reports for stakeholders
Maintains records on compliance management
Manages and monitors the recording of assets and operating equipment for the hotel including breakages, repairs, etc.
Maintains records of usage and excess/ shortfall of licenses
Compile and oversee the execution of stock control procedures for the arrival, despatch and control of stock for the hotel
Montior stock, wastage and manage stock rotation accross the hotel properties
Compile processes and montior the execution of stock control to minimise stock loss and account for variances as SOP, within the hotel property
Stock Valuation Report submitted and reduced in stock loss indicated as per SOP's
Oversee results of stock takes conducted and report on variances and trends
Oversee and authorise disposal of obsolete stock/supplies as per SOP's
Oversee maintenance and engineering standards and processes for the hotel property are develop, communicated and audited on a regular basis
Oversee SHE department requirments and processess
Align practices with new legislative compliance around health, hygiene, safety and the environment
Implement sufficient control measures (including systems and processes) & checks with each department to mitage any financial risk to the business
Conduct weekly walkabouts of all front of house and back of house areas to monitor compliance
Dire a waste management culture and ensure all staff are trained
Collaborate with managers in te hotel property to manage the budget for maintenance including:
+ Budget
+ Cost management
+ Capex
+ PIP and forecasting
+ Financial reporting for the function
+ Financial reporting on project expenditure and progress
+ Monitor and approve all budgeted project expenditures
+ Assess the impact of deviations on the project and overall programme, and report results to key stakeholders Enage with internal customers to understand challenges; issues; development and repair related requirements
Engage with management with regards security, health and safety and critical technical breaches or anomalies
Communicate plans, objectives and results to complex operational teams; maintenance management teams and employees
Education
2-Year Engineering diploma in either the mechanical or electro technical (heavy current) fields with an academic qualification of at least T3 or N5 or equivalent Trade tested in Electrical or HVAC *
Experience
Minimum of 6 years' experience in a management position within a hospitality maintenance environment
Project management experience
Experience in managing contractors / suppliers
Preferably registered with the SAFMA / other accredited facilities / engineering bodies
Work Conditions and Special Requirements
Ability to work shifts that meet operational requirements
Physical ability to lift and control relevant machinery, and equipment and mobility to move around as per job requirements
Skills and Knowledge
Project management
Procurement and negotiation skills
Mechanical pumps; HVAC, compressed dry air systems, chilled water systems and gas systems
Working experience of health & safety management and legislation
Environmental management systems and legislation
Financial Management
Analysing / Diagnosing performance
Business Acumen
Drive for Results
Building Positive Working Relationships
Customer Centricity & Stakeholder focus
Customer Centricity & Stakeholder focus
Equity
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.
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