At Trafalgar, we pride ourselves on delivering world-class service in sectional title and HOA portfolio management. We're looking for a driven, detail-oriented Maintenance Manager to lead our maintenance operations, ensure regulatory compliance, and drive operational excellence.
The Role
Reporting to: Branch Manager
Location: Pretoria
Salary: Market-related (based on experience) + benefits
Job Purpose
You will support the Branch Manager and Sectional Title teams by:
Overseeing maintenance administration and team performance
Managing contractors and ensuring cost-effective, compliant services
Maintaining accurate records on QDocs and delivering exceptional stakeholder service
Ensuring full compliance with Sectional Title, HOA, and municipal regulations
Core Responsibilities
Supervise and conduct performance appraisals for the Maintenance Team
Prepare accurate monthly maintenance reports for management meetings
Source, vet, and manage contractors - maintain updated QDocs database
Negotiate fixed/reduced rates and secure free quotes per agreements
Obtain competitive quotes within 30 days and update QDocs weekly
Follow up on outstanding quotes & jobs weekly - ensure 95% completion in 30 days
Capture and distribute invoices within 48 hours; finalize jobs in 5 days
Maintain QDocs workflows - clear outdated jobs, index documents
Deliver daily call/email responses and manage emergency phone
Process compliance tasks (Annexure B, fire equipment, insurance valuations)
Ad hoc duties as directed by the Branch Manager
What You Bring
Qualifications
National Diploma (NQF 6) in:
Property / Real Estate / Sectional Title Management
Business Administration / Management
Facilities / Building Management
OR NQF 5 Certificate + extra experience
Advantageous:
Sectional Title Management Certificate (Paddocks or similar)
Compliance / Health & Safety certifications
Microsoft Office Specialist (MOS)
Experience
3-5 years in:
Property/Facilities Maintenance Management
Team supervision (1-2 years minimum)
Contractor sourcing, vetting, and negotiation
QDocs / Unibase or similar property software
Compliance & regulatory administration
High-level customer service in the property
How to Apply
Send your CV and a cover letter clearly demonstrating your maintenance and team leadership experience to:
ptarecruitment@trafalgar.co.za
Closing Date: 10 November 2025
Only shortlisted candidates will be contacted.
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