Job Description

Are you a dynamic and results-driven Logistics Manager looking for your next challenge? A payment technology company is seeking a motivated leader to drive operational excellence, manage change, and optimize logistics processes in a fast-paced environment.
Our client is looking to employ as a Logistics Manager.
POSITION
Logistics Manager
LOCATION
Sandton
SALARY
R600 000 - R720 000
ABILITIES:
People Management:

• Oversee a diverse team, ensuring accountability for executing/ complying with established processes/ service delivery standards
• Assess supervisor performance against objectives and key performance indicators (KPAs).
• Manage team deliverables in alignment with defined processes, service level agreements (SLAs), and benchmark standards.
• Foster team motivation/oversee training/development/performance enhancement.
• Lead, inspire, and manage a logistics team by providing training, coaching, and performance evaluations to drive productivity and professional growth.
• Process and Procedures
• Regularly evaluate and optimize logistics processes and systems.
• Identify obstacles, inefficiencies, and improvement opportunities, applying best practices to boost performance and customer satisfaction.
• Provide training and reinforce process compliance within the team, as well as with third-party suppliers and customers.

Supplier and customer engagement

• Ensure accurate and timely fulfillment of customer orders, resolving any logistics challenges that could affect customer satisfaction.
• Build and maintain strong relationships with internal and external customers and suppliers through regular communication, meetings, and events.
• Organize and document meetings by preparing agendas and minutes, ensuring follow-through on action items.
• Oversee supplier costs, identifying opportunities for cost savings and efficiency improvements.
• Conduct annual supplier reviews to uphold best practices, including evaluating technology advancements and negotiating pricing.

Stock Management

• Oversee the procurement, receipting, tracking, warehousing, distribution, and reporting of Fixed Assets, Inventory, and SIMs for the product suite and third-party customers.
• Ensure agreed stock levels are maintained across warehouses, technician (boot) stock, and customer holdings for Fixed Assets, Inventory, SIMs, and other required devices.
• Manage physical stock movements and monthly stock counts, including process execution, communication, administration, physical verification, sign-offs, and report submission to Finance within business deadlines (which may require weekend work).
• Ensure monthly stock reporting includes technicians, contractors, suppliers, and customers where applicable.
• Oversee the churn and repair processes for fixed assets and inventory, as well as the management of RMA warranty claims with OEMs when need
• Reporting & Analysis
• Detect trends or inconsistencies and implement corrective actions.
• Conduct in-depth analysis of logistics performance trends, identifying opportunities for improvement and cost reduction on a daily, weekly, and monthly basis.
• Track and evaluate vendor performance, focusing on delivery timeliness and service quality.
• Assess and report on inventory levels, identifying potential risks and opportunities for enhanced management.
• Develop and present operational dashboards to senior leadership, providing clear insights into logistics performance

REQUIREMENTS

• Grade 12 / Matric
• Bachelor's degree in Logistics /Supply Chain Management /Business Administration/ or a related field.
• 4 6 Years management/ skilled / Telecommunications experience
• Computer literacy Strong MS Office skills
• CRM - customer relations management

APPLICATIONS
Applications can be sent to marchelle.carelse@kelly.co.za