The Logistics Manager - Richmond Park, Cape Town is instrumental in facilitating a smooth and customer-focused order fulfilment process. This role encompasses the supervision and enhancement of warehouse operations and transportation management, aiming to ensure not only the effectiveness of internal processes but also an exceptional customer experience. Responsibilities include adeptly managing the warehouse, and overseeing external transport partnerships to achieve timely and cost-efficient order fulfilment.
Receiving
Adhere to receiving procedures
Oversee and Coordinate stock arrival
Manage courier discrepancies
Accurate distribution of stock received
Develop and maintain effective relationships with transport companies
Dispatch
Oversee and Coordinate dispatching of goods
Monitor transporting costs
Develop and maintain effective relationships with transport companies
Stock Management
Create reports on stock movement
Oversee and Coordinate stock taking processes
Investigate and compile a report on stock discrepancies
Stock should be stored safely and securely
Identify and minimize financial risks
Staff Management
Manage, train and develop staff
Conduct performance appraisals and maintain discipline standards
Oversee management of customer complaints
Health & Safety
Coordinate health and safety regulations within the Warehouse
Role requirements are:
Relevant post Matric Degree in Logistics/Supply Chain or similar
6-8 yrs experience in the following:
+ Stock Management
+ Inbound/Outbound Distribution
+ System Integration/Regional Management experience
+ Storage Management
+ People management experience gained within a warehouse environment
Key personal attributes:
Computer literacy - highly Computer literate and comfortable with basic technical aspects of common operating systems with Microsoft Office general excellence
Competent Professional business written and verbal communications skills. The ability to express yourself clearly and effectively within the company.
An ability to provide excellent customer service - Service focus by responding to Internal customers' needs by doing it right the first time.
Excellent time management, organizational, and follow-through skills. Disciplined Approach by being Punctual, Strong Attendance Record, getting back to customers, suppliers, and internal staff, and returning calls.
Attention to detail while maintaining the ability to see the implications for the bigger picture
An ability to respond quickly and accurately to requests
A creative outlook with a problem-solving attitude.
* Self-motivated - Meet and exceed all that is required of you in your job.
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