The primary responsibility is to assist the Logistics Manager with day-to-day fleet management tasks such as procurement, reporting, co-coordinating, administration and controlling whilst maintaining and implementing company policies, procedures and standards, as well as to monitor and run the fleet efficiently with the best fuel consumption possible per route.
General Fleet Control
Responsible to instruct, oversee and manage the completion of tasks assigned to drivers and assistants (loading, on time deliveries, customer service, etc)
Assist, when necessary, with the implementation of logistic policies and procedures
Induction of new staff members and ensuring all policies and procedures are understood
Train new employees and assigning new employees to competent on the job trainers within the team
Monitor Dash Cam alerts and track common trends by advising Supervisor and or Manager on issues requiring discipline
Review and coach drivers on DashCam incidents
Assist in identifying training needs of new as well as existing employees
Assist with the testing of driving candidates during interview processes
Supervise, co-ordinate and schedule drivers and assistants in order to ensure on time deliveries
Allocate trucks to bays according to load sizes and ensure employees load timeously and without damage to stock
Be in constant contact/communication with the fleet and monitor and advise fleet on delays and assist in communication to Customers as to delays, problem solve driver issues/incidents Influencing behaviour of drivers and site supervision
Manage PDP renewal claims
Monitoring and managing vehicle GPS tracking system and generate detailed KPI reports
Fleet Cost Control
Kilometers travelled are monitored on a daily basis according to the fuel issue system
Track, Monitor and Record Vehicle Turnaround Time
Manpower costs need to be measured by analyzing overtime trends, subsistence allowance payments, employee strength and method of calculation
Incident & Accidents Control
Accident reports are accurate and concise
Accident report keeping system is maintained in such a manner that accident frequency, cost trends, discipline and training needs are recorded
Training of drivers and assistants on incident/accident procedures
Briefing: Conduct pre-trip preparation
Checking of validity of COFs, licenses and transport permits
Load documents are prepared and checked prior to dispatching
Ensure documentation is collected and checked upon return from delivery
Ensure pre-trip inspections are carried out on time and according to standard
Debriefing: Conduct post trip preparation
Ensure that drivers are debriefed on return on certain aspects
Documents are collected and checked after the completion of a trip
Administration & Keeping records
Information is accurately recorded in a computerized vehicle register within 24 hours of completion of a trip
Unresolved queries are reported to Management within 24 hours
Driver wages and subsistence allowance payments is calculated timeously and submitted to the wages clerk
Implement and manage customer experience
Quality of service provided to the customer is checked on an ongoing basis by monitoring critical performance areas and taking timeous corrective action if required
Instances of poor and/or excellent customer relationships is reported to Management on an ongoing basis
Fleet Supervision and Control
Measuring driver and assistant performance
Remain in constant communication with drivers on route
Ancillary duties requested by Management are carried out as instructed
Reporting of delivery delays and missed loads to direct Manager
Pro-active communication with dispatch teams at all branches
General admin and participate actively in fleet management oversight
Ensure accurate and timeous resolutions to breakdowns
Monitoring and recording of fleet overtime, rest periods, etc
Serve as a point of contact between drivers and/or assistants and customers (such as assisting with resolution of employees difficulties with customers while out on deliveries)
Sign-off on daily vehicle inspections and to ensure that drivers/assistants are completing their inspections and that the inspections are recorded and accurate and that notable items raised are addressed and actioned timeously
Monitor vehicle maintenance records and oversee vehicle maintenance costs
Ensure that drivers and assistants comply with PPE requirements and dress codes
Control of vehicle keys and key drop box (need to keep a register)
Ensure the rotation of vehicles between local and country trips
Actively and continuously monitor vehicles via c-track monitoring
Job Requirements
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