Job Description

Job Summary Duties and Responsibilities
Client Communication

• Receive daily orders at least one day in advance.
• Confirm planned loads with clients daily.
• Communicate ETAs, vehicle details, and load information.
• Contact clients at 10:00 regarding additional or unplanned loads.

Transporter Management

• Source vehicles from approved transporters.
• Monitor transporter revenue and CPK.
• Reduce stand-overs and arrange replacements when required.

Operational Responsibilities

• Capture loads accurately on Data Tim/TMS on the day they are received.
• Issue load confirmations to transporters on loading day.
• Book offloading slots where applicable.
• Ensure all vehicles have valid permits.
• Assist fellow Logistics Coordinators when needed.
• Work remotely after hours or on weekends when required.

Administration

• Resolve documentation and invoice queries within 24 hours.
• Follow and escalate claims processes.
• Provide administrative support to the Operations Manager.
• Ensure transporters have valid GIT and clients remain within agreed limits.

Qualifications & Experience
Education

• Matric (required).
• Logistics qualification (advantageous).
• Relevant industry-related experience.

Experience

• Minimum 5 years in logistics or transport (required).
• Operational coordination experience (advantageous).

Skills & Competencies

• Ability to work independently and under pressure.
• Strong communication skills.
• Energetic, innovative, and solutions driven.
• Strong computer literacy: Data Tim, Power BI, MS Office.
• Excellent organisational and time-management skills.
• Detail-oriented with the ability to manage multiple priorities.

Behavioural Competencies

• Professional and reliable.
• Strong customer service orientation.
• Effective stakeholder collaboration.
• High level of accountability and ownership.

Only shortlisted candidates will be contacted
Merand Corbett & Associates
Recruiter

Skills Required