Job Description

ClicknowExpress

is a fast-growing logistics and courier company providing reliable delivery solutions across South Africa. We are currently seeking a professional and service-driven

Logistics Front Line Administrator

to manage our front-desk operations, assist clients, and process in-branch transactions.

Key Responsibilities

Welcome and assist walk-in clients, drivers, and delivery partners Handle incoming calls, email queries, and shipment tracking requests Receive and process payment transactions from walk-in customers (card, cash, or EFT) Issue receipts and maintain accurate daily payment records Coordinate with warehouse and dispatch teams to prepare outgoing deliveries Capture and file PODs, delivery notes, and waybills Maintain a clean, organized front-desk area and ensure excellent customer service Provide general administrative support to branch supervisors and logistics coordinators

Requirements

Minimum 2 years of experience in an administrative, customer service, or front-office role (preferably in logistics or retail) Experience handling basic cash and electronic payment systems Strong communication and interpersonal skills Proficient in MS Office (Word, Excel, Outlook); experience with POS or logistics systems is an advantage Matric certificate required; further qualification in office admin or logistics is a plus Organized, detail-oriented, and able to multitask in a fast-paced environment

What We Offer

Competitive salary A stable, supportive working environment Growth opportunities in a fast-moving logistics business Exposure to day-to-day courier and supply chain operations
Job Type: Full-time

Pay: R5000,00 - R7000,00 per month

Experience:

Logistic/retail: 2 years (Required)
Work Location: In person