Job Description

Job Summary This company focuses on slow travel, wellness, and a deep connection to nature. They are also strongly committed to conservation and community upliftment. The lodges are described as being a 'home away from home', with a focus on creating authentic, personalized, and memorable experiences.
Key responsibilities:

• Effectively lead the on-the-ground operational team in alignment with the company's core values and company policies
• Maintain strong communication with the team and across all levels of management to ensure cohesive operations
• Deliver and maintain high standards to ensure each guest has a memorable stay.
• Oversee security, health, and safety, adhering to all company procedures and SOPs.
• Implement and control budgetary systems in conjunction with the head office management team.
• Proactively plan for smooth lodge operations, coordinating with support departments.
• Ensure the lodge and back-of-house operations

maintain constant high standards and run effectively * Demonstrate the ability to handle challenges and resolve issues promptly in a remote and dynamic environment.
Candidate requirements:

• Minimum 5 years of high-end safari lodge management experience
• Professional demeanour, mature, and well-presented
• Strong communication skills, both verbal and written.
• Strong interest in nature and activities relevant to the lodge's location.
• Must have own transport and a valid driver's licence.
• Knowledgeable in wine and food.
• Exceptional skills in managing staff and guest relations.
• Ability to multitask, adapt to changing business needs, and think on your feet.
• Strong organisational and time management skills.
• High focus on attention to detail.
• Experience in overseeing and conducting maintenance and ensuring high standards of lodge upkeep.
• Must be a South African citizen or have a valid work permit.
• Strong and demonstrable experience with staff management and labour relations. Experience with trade unions would be beneficial.

This is a live-in role.
Wild Dreams Hospitality
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