Job Description

Job Summary Intimate 5* Safari Camp based in Zululand is looking for a Lodge Manager. Duties: Front of House Hospitality Management & F&B (FOH & Kitchen) Month End Stock Takes & continuous stock control Reservations/Reception Finance; Admin, Stock Controls & Stocktaking Housekeeping Communicating with HODs on bookings information; Maintenance Management of maintenance staff and tasks planned and unplanned HR Requirements: Grade 12 Hospitality or Game Lodge Management qualification At least 3-5 years previous work experience in management roles in related lodge environments. Management experience in luxury lodge environment Focus of Guest experience delivery from each department Systematic and strong with protocols An understanding of budget control and financial management and planning for the future of the lodge Hands on staff management and staff disciplinary process Eye for detail and good all-rounder in all aspects of the lodge Experience and ability to train staff Reservations and front office administration & practices Computer Literate Fluent in written and spoken English Driver's License valid PDP beneficial Valid First Aid Certification is beneficial South African Citizen Physically fit, sober habits and in good health Honest person with high sense of integrity Strong leadership skills with a sense of ownership (accountability) and pride in work Well groomed, good personal hygiene & presentable with a friendly personality Strong work ethic, ability to work unsupervised, work flexible hours and extended hours. Empathetic and compassionate personality Good interpersonal skills Self-motivation; enthusiasm, passion and energy Excellent decision maker Methodical work ethic with a high regard for attention to detail Flexible attitude and willing to take on tasks as necessary Excellent organizational and administrative skills
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